crash on changing layout

[Ben Gun]

Hi all,
we have a system that we can make crash at will simply by switching
layouts.

We are using AutoCAD 2004 16.0.0.124 (Sp 1a), on a dual Xeon 64bit
3.2GHz with 1GB memory (Video driver: NVIDIA GeForce FX 5200), running
XP Pro. The system uses raided SATA raptor drives. That should make
file access really quick we reckon.

The problem can be resolved by diabling on-access virus scanning
(McAfee VirusScan Enterprise 8.0.0).

It appears that the anti-virus is interfering with AutoCad accessing
the cached viewports or layouts.

It is to say that none of the other machines has his problem, but then
they have a different spec. None of them is a dual or has SATA
raptors. That leads to the conclusion that the system is simply too
fast.

All information we get from AutoCAD is 'Unhandled exception'.



Has anybody had a similar problem, or knows a way to make it work?

Thank you for any suggestions.

Ben

[Paul Turvill]

It seems to me you answered your own question: Disable your virus checker.
If everything else works that way, then the problem is with McAfee, not
AutoCAD.
___

"Ben Gun" <joe2@ibn.com> wrote in message
news:km87k11fipfjbe1nn0dcjjiilvla3b48sm@4ax.com... Has anybody had a similar problem, or knows a way to make it work?

[Ben Gun]

Yes, but there is a reason for running virus checkers. Also, it is
ACAD that throws the exception, i.e. it admits not handling it. My
understanding is this is something the developers did not
foresee/handle. This in turn gives room for a patch/fix. That's how I
see it anyway. McAfee is not complaining.

Cheers, Ben

On Wed, 5 Oct 2005 07:48:12 -0700, "Paul Turvill" <nospam@turvill.com>
wrote:
It seems to me you answered your own question: Disable your virus checker.If everything else works that way, then the problem is with McAfee, notAutoCAD.___"Ben Gun" <joe2@ibn.com> wrote in messagenews:km87k11fipfjbe1nn0dcjjiilvla3b48sm@4ax.com... Has anybody had a similar problem, or knows a way to make it work?

[Mr. B]

With Deft Fingers, Ben Gun <joe2@ibn.com> wrote:
Yes, but there is a reason for running virus checkers. Also, it isACAD that throws the exception, i.e. it admits not handling it. Myunderstanding is this is something the developers did notforesee/handle. This in turn gives room for a patch/fix. That's how Isee it anyway. McAfee is not complaining.

About 3-4 years ago, we had AutoCAD 2002 LT and McAfee... when we went to XP
we updated McAfee... but there was a major issue with AutoCAD (I can't
remember the 'exact' issue now).

But it took McAfee at least a month to 'confess' that They were the ones
causing the issue... then about 2 more months to 'fix' it. We eventually went
to Norton.

Bruce F

[Paul Turvill]

That means nothing. As I said, if everything runs normally without McAfee,
but fails when McAfee is running, the problem is with McAfee.

If you unplug a lamp, the plug won't complain, but the lamp won't light.
___

"Ben Gun" <joe2@ibn.com> wrote in message
news:fhq7k15ofaqiprmae3pfgmsjt9ajf06pid@4ax.com... McAfee is not complaining.

[Pete]

Sounds like Dylan...

"Paul Turvill" <nospam@turvill.com> wrote in message
news:di10iq$m2d$1@domitilla.aioe.org... That means nothing. As I said, if everything runs normally without McAfee, but fails when McAfee is running, the problem is with McAfee. If you unplug a lamp, the plug won't complain, but the lamp won't light. ___ "Ben Gun" <joe2@ibn.com> wrote in message news:fhq7k15ofaqiprmae3pfgmsjt9ajf06pid@4ax.com... McAfee is not complaining.

[Ben Gun]

On Thu, 06 Oct 2005 01:46:49 GMT, "Peter Ruehle"
<archer1157@verizon.net> wrote:
Sounds like Dylan...

It does, doesn't it? Did you watch 'no direction home'?

Thanks to Paul and Mr.B. Sadly, switching to Norton is no option.

Looks like we have to disable virus scanning for the time being and
see how future versions of AutoCAD and McAfee will work together.

Cheers, Ben
"Paul Turvill" <nospam@turvill.com> wrote in messagenews:di10iq$m2d$1@domitilla.aioe.org... That means nothing. As I said, if everything runs normally without McAfee, but fails when McAfee is running, the problem is with McAfee. If you unplug a lamp, the plug won't complain, but the lamp won't light. ___ "Ben Gun" <joe2@ibn.com> wrote in message news:fhq7k15ofaqiprmae3pfgmsjt9ajf06pid@4ax.com... McAfee is not complaining.

[Chris]

Have you tried changing the "Layout Regen Options" in the System Tab of
Tools->Options?
Try "Regen when switching layouts". Difference isn't really noticeable if
regen times are small.


"Ben Gun" <joe2@ibn.com> wrote in message
news:km87k11fipfjbe1nn0dcjjiilvla3b48sm@4ax.com...
<snip> All information we get from AutoCAD is 'Unhandled exception'.
.... Has anybody had a similar problem, or knows a way to make it work?
<snip>

[Jerry G]

There are seeral freeware antivirus programs available. Uninstall McAfee
and install one of those. Your machine will run faster and be more
secure. (McAfee has become the worst choice in antivirus software)

Ben Gun wrote: On Thu, 06 Oct 2005 01:46:49 GMT, "Peter Ruehle" <archer1157@verizon.net> wrote:Sounds like Dylan... It does, doesn't it? Did you watch 'no direction home'? Thanks to Paul and Mr.B. Sadly, switching to Norton is no option. Looks like we have to disable virus scanning for the time being and see how future versions of AutoCAD and McAfee will work together. Cheers, Ben"Paul Turvill" <nospam@turvill.com> wrote in messagenews:di10iq$m2d$1@domitilla.aioe.org...That means nothing. As I said, if everything runs normally without McAfee,but fails when McAfee is running, the problem is with McAfee.If you unplug a lamp, the plug won't complain, but the lamp won't light.___"Ben Gun" <joe2@ibn.com> wrote in messagenews:fhq7k15ofaqiprmae3pfgmsjt9ajf06pid@4ax.com...>McAfee is not complaining.

[Pete]

Have you heard or read anything about Avast? I have Norton 2005 installed
and my system is much slower than it was with 2002. I was thinking to try
McAfee but I think this thread changed my plans.

"Jerry G" <ustrus@ustrus.com> wrote in message
news:js-dnfreBvTOGNjeRVn-tQ@fdn.com... There are seeral freeware antivirus programs available. Uninstall McAfee and install one of those. Your machine will run faster and be more secure. (McAfee has become the worst choice in antivirus software) Ben Gun wrote: On Thu, 06 Oct 2005 01:46:49 GMT, "Peter Ruehle" <archer1157@verizon.net> wrote:Sounds like Dylan... It does, doesn't it? Did you watch 'no direction home'? Thanks to Paul and Mr.B. Sadly, switching to Norton is no option. Looks like we have to disable virus scanning for the time being and see how future versions of AutoCAD and McAfee will work together. Cheers, Ben"Paul Turvill" <nospam@turvill.com> wrote in messagenews:di10iq$m2d$1@domitilla.aioe.org...>That means nothing. As I said, if everything runs normally without>McAfee,>but fails when McAfee is running, the problem is with McAfee.>>If you unplug a lamp, the plug won't complain, but the lamp won't light.>___>>"Ben Gun" <joe2@ibn.com> wrote in message>news:fhq7k15ofaqiprmae3pfgmsjt9ajf06pid@4ax.com...>>>McAfee is not complaining.>>

[Ben Gun]

On Thu, 06 Oct 2005 16:12:26 -0400, Jerry G <ustrus@ustrus.com> wrote:
There are seeral freeware antivirus programs available. Uninstall McAfeeand install one of those. Your machine will run faster and be moresecure.
Says who?
(McAfee has become the worst choice in antivirus software)
Anything to back that up?

According to our network security officer, any paid-for software will
have had more resources gone it into development and also gathering
up-to-date virus databases. I too belief that it defies logic to
assume any virus checker is better that McAfee as long as it is free.

As you will have guessed, switching virus checker is no option, as it
is out of my hands. I have to live with it, and find a fix.

Cheers anyway,
Ben
Ben Gun wrote: On Thu, 06 Oct 2005 01:46:49 GMT, "Peter Ruehle" <archer1157@verizon.net> wrote:Sounds like Dylan... It does, doesn't it? Did you watch 'no direction home'? Thanks to Paul and Mr.B. Sadly, switching to Norton is no option. Looks like we have to disable virus scanning for the time being and see how future versions of AutoCAD and McAfee will work together. Cheers, Ben"Paul Turvill" <nospam@turvill.com> wrote in messagenews:di10iq$m2d$1@domitilla.aioe.org...>That means nothing. As I said, if everything runs normally without McAfee,>but fails when McAfee is running, the problem is with McAfee.>>If you unplug a lamp, the plug won't complain, but the lamp won't light.>___>>"Ben Gun" <joe2@ibn.com> wrote in message>news:fhq7k15ofaqiprmae3pfgmsjt9ajf06pid@4ax.com...>>>McAfee is not complaining.>>

[Ben Gun]

Hi Chris,
thanks for the tip, I will try it out as soon as I have finished
testing my current fix.

I have applied a patch from Microsoft. So far, everything goes well.
AutoCAD doesn't crash anymore, and it seems as if we could have
stumbled upon the solution. But we don't count our chickens (yet).

In the machine's system log I found this entry:
'The redirector failed to determine the connection type.'

A website suggested applying WindowsXP-KB884020-x86-enu.exe as a cure.

I gave it a shot, downloaded it from microsoft's website and we
haven't had a problem since.

Hope this is useful to others,
Ben

PS: I will let you know should we have any more of these ACAD crashes.


On Thu, 06 Oct 2005 11:25:00 GMT, "Chris" <sss@nospam.please> wrote:
Have you tried changing the "Layout Regen Options" in the System Tab ofTools->Options?Try "Regen when switching layouts". Difference isn't really noticeable ifregen times are small."Ben Gun" <joe2@ibn.com> wrote in messagenews:km87k11fipfjbe1nn0dcjjiilvla3b48sm@4ax.com...<snip> All information we get from AutoCAD is 'Unhandled exception'.... Has anybody had a similar problem, or knows a way to make it work?<snip>

[Jerry G]

Simply my own experience. I have several computers at home , and
several I manage at work (Not officially IT, simply resident geek). My
wife's came with a free copy of McAfee, and it behaved worse than any of
the others, removed McAfee and replaced it with Norton, which strangely
enough had install files in a "bonus" directory on her computer, and it
sped up at least 2x, Norton isn't my favorite, but I wouldn't leave her
unprotected, and that was what I had available at the moment. My
personal preference is TrendMicro's PC-Cillin, which is currently
top-rated by several magazines.
Another issue is that McAfee will not allow you to run alternate
anti-virus software without an uninstall. I have an alternate program
that I run system scans from (but don't load to background monitor)
after disabling Norton, that will not run if McAfee is installed even if
it is disabled.
I should amend the comment about McAfee, since I forgot that I had
received a copy of Kaspersky as part of a system maintenance suite, and
that was even worse. AMD-64 3400 dropped to 486 speed and internet
accessibility became intermittent. Fortunately the uninstall for that
piece of junk ran relatively cleanly although it was slow (computer
running at a crawl) and computer recovered nicely.
As far as paid-for software having more resources, that is a
theoretical statement. Compare the ice capades to olympic skaters.
Someone who loves what they are doing can run circles around someone who
does it for the check at the end of the week.
I assumed that buying would be out of the question, but since they
allow you to disable in order to run cad, you could permanently disable
McAfee and load some alternate software as long as no one had to pay for it.
(McAfee has become the worst choice in antivirus software) Anything to back that up? According to our network security officer, any paid-for software will have had more resources gone it into development and also gathering up-to-date virus databases. I too belief that it defies logic to assume any virus checker is better that McAfee as long as it is free. As you will have guessed, switching virus checker is no option, as it is out of my hands. I have to live with it, and find a fix.

[Ben Gun]

Hi Jerry,
thank you. I can not tinker with the virus checker here at the office,
but think I will try a few at home to make my own opinion.

Cheers, Ben

On Fri, 07 Oct 2005 08:45:08 -0400, Jerry G <ustrus@ustrus.com> wrote:
Simply my own experience. I have several computers at home , andseveral I manage at work (Not officially IT, simply resident geek). Mywife's came with a free copy of McAfee, and it behaved worse than any ofthe others, removed McAfee and replaced it with Norton, which strangelyenough had install files in a "bonus" directory on her computer, and itsped up at least 2x, Norton isn't my favorite, but I wouldn't leave herunprotected, and that was what I had available at the moment. Mypersonal preference is TrendMicro's PC-Cillin, which is currentlytop-rated by several magazines. Another issue is that McAfee will not allow you to run alternateanti-virus software without an uninstall. I have an alternate programthat I run system scans from (but don't load to background monitor)after disabling Norton, that will not run if McAfee is installed even ifit is disabled. I should amend the comment about McAfee, since I forgot that I hadreceived a copy of Kaspersky as part of a system maintenance suite, andthat was even worse. AMD-64 3400 dropped to 486 speed and internetaccessibility became intermittent. Fortunately the uninstall for thatpiece of junk ran relatively cleanly although it was slow (computerrunning at a crawl) and computer recovered nicely. As far as paid-for software having more resources, that is atheoretical statement. Compare the ice capades to olympic skaters.Someone who loves what they are doing can run circles around someone whodoes it for the check at the end of the week. I assumed that buying would be out of the question, but since theyallow you to disable in order to run cad, you could permanently disableMcAfee and load some alternate software as long as no one had to pay for it.(McAfee has become the worst choice in antivirus software) Anything to back that up? According to our network security officer, any paid-for software will have had more resources gone it into development and also gathering up-to-date virus databases. I too belief that it defies logic to assume any virus checker is better that McAfee as long as it is free. As you will have guessed, switching virus checker is no option, as it is out of my hands. I have to live with it, and find a fix.