Government oversight of Intuit and Metavante?

[William W. Plummer]

Who regulates "Quicken BillPay"? Is it State or Federal? I want to
file a complaint because Metavante has generated a finger-pointing
contest with a check-destination bank and nothing is happening to get my
funds moved. Total incompetence and I think it must be investigated.

[Victor Roberts]

On Mon, 14 Mar 2005 16:29:59 -0500, "William W. Plummer"
<William.Plummer@alum.mit.edu> wrote:
Who regulates "Quicken BillPay"? Is it State or Federal? I want tofile a complaint because Metavante has generated a finger-pointingcontest with a check-destination bank and nothing is happening to get myfunds moved. Total incompetence and I think it must be investigated.

Metavante is apparently located in Milwaukee, Wisconsin based on the
414 area code on their Contact page. I would start with the Wisconsin
Attorney General. They should have an office of consumer complaints.

Is the bank involved chartered by a state or the Federal Government?
If a state, I would also contact the banking officials of that state's
government. If Federal, I think you deal with the Federal Reserve
Board. See: http://www.federalreserve.gov/pubs/complaints/ If they
can't help you I'm sure they will know who you should be talking to.


--
Vic Roberts
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