Q05 - Displaying Errors after Online Update

[Walt Bilofsky]

Quicken always used to display any download errors - failure to
connect with a server, bad password, etc. - after a one-step update. I
just realized that it doesn't do that any more, at least on my
installation.

Is there a way to turn it back on? Quicken 2005 Deluxe.

[John Pollard]

Walt Bilofsky wrote: Quicken always used to display any download errors - failure to connect with a server, bad password, etc. - after a one-step update. I just realized that it doesn't do that any more, at least on my installation. Is there a way to turn it back on? Quicken 2005 Deluxe.

If the Online Update Summary is truely not displaying when there
are download errors, then I would suspect some kind of
corruption. As far as I know, the only options are to always
show the summary following a download, or to only show the
summary when there are errors during the download. If you are
only seeing the summary when there are errors and want to see it
always, you can pull up the summary from the Online menu and
uncheck the box at the bottom. Otherwise I suppose you could
try Validating your data.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

[Andrew DeFaria]

John Pollard wrote:
Walt Bilofsky wrote: Quicken always used to display any download errors - failure to connect with a server, bad password, etc. - after a one-step update. I just realized that it doesn't do that any more, at least on my installation. Is there a way to turn it back on? Quicken 2005 Deluxe. If the Online Update Summary is truely not displaying when there are download errors, then I would suspect some kind of corruption. As far as I know, the only options are to always show the summary following a download, or to only show the summary when there are errors during the download. If you are only seeing the summary when there are errors and want to see it always, you can pull up the summary from the Online menu and uncheck the box at the bottom. Otherwise I suppose you could try Validating your data.

I'd just like to confirm what Walt reported. This is happening to me
too. I have it set to display only when there are errors and it stopped
doing that after working correctly for quite some time. This is hard to
notice as normally, well at least for me, there aren't any errors.
Recently in setting up my new business checking account there were
errors for a while until my new account finally got set up properly at
the bank. That's when I noticed that it was no longer working.

I validated my database - errors were reported. However now it's just a
hit or miss proposition as to whether or not the next download or
downloads would have an error...

--
Is it true that cannibals don't eat clowns because they taste funny?

[John Pollard]

Andrew DeFaria wrote: John Pollard wrote: Walt Bilofsky wrote: Quicken always used to display any download errors - failure to connect with a server, bad password, etc. - after a one-step update. I just realized that it doesn't do that any more, at least on my installation. Is there a way to turn it back on? Quicken 2005 Deluxe.

Walt, were you running R4 when you experienced the problem?
If the Online Update Summary is truely not displaying when there are download errors, then I would suspect some kind of corruption. As far as I know, the only options are to always show the summary following a download, or to only show the summary when there are errors during the download. If you are only seeing the summary when there are errors and want to see it always, you can pull up the summary from the Online menu and uncheck the box at the bottom. Otherwise I suppose you could try Validating your data. I'd just like to confirm what Walt reported. This is happening to me too. I have it set to display only when there are errors and it stopped doing that after working correctly for quite some time. This is hard to notice as normally, well at least for me, there aren't any errors. Recently in setting up my new business checking account there were errors for a while until my new account finally got set up properly at the bank. That's when I noticed that it was no longer working. I validated my database - errors were reported. However now it's just a hit or miss proposition as to whether or not the next download or downloads would have an error...

Andrew; are you using Q2005 also? Were you using R4 when you
noticed this problem?

I am just curious since I don't think I am having the problem
(though if it is intermittant, I'm not totally sure I would
notice); but I have never upgraded to R4.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

[Walt Bilofsky]

"John Pollard" <invalid@invalid.com> wrote:
Andrew DeFaria wrote: John Pollard wrote: Walt Bilofsky wrote:> Quicken always used to display any download errors - failure> to> connect with a server, bad password, etc. - after a one-step> update.> I just realized that it doesn't do that any more, at least> on my> installation.>> Is there a way to turn it back on? Quicken 2005 Deluxe.Walt, were you running R4 when you experienced the problem?

John and Andrew,

I updated to R5 and discovered this problem both this morning. I also
rattled the problem loose, so now it's OK. I can't tell whether it
was what I did or the R5 update that fixed it.

Andrew, here's what I did. Maybe you can run through the same steps
and get a better handle.

1. First check if R5 fixed the problem: Do an Online Update of all
the accounts, with a bogus PIN in one of them. My result was that the
Update Summary with the error message did not display.

2. Display Online | Online Update Summary to view that there really
was an error.

3. Go to the register of the account with the bogus PIN (or another
account - using a bad PIN several times in the same account could lock
out logins). Click Download Transactions and download from just that
account, with a bogus PIN. My result was that the error screen did
display.

4. Repeat the Online Update of all the accounts. My result is that
now the Update Summary with the error does display as it should.

I see three possibilities: R5 fixed it; doing the single account
download somehow reset a bad flag somewhere that was preventing the
error display; or it's all random and the problem will continue to pop
up.

[Andrew DeFaria]

John Pollard wrote:
Andrew DeFaria wrote: John Pollard wrote: Walt Bilofsky wrote:> Quicken always used to display any download errors - failure to> connect with a server, bad password, etc. - after a one-step> update. I just realized that it doesn't do that any more, at least> on my installation.>> Is there a way to turn it back on? Quicken 2005 Deluxe. Walt, were you running R4 when you experienced the problem? If the Online Update Summary is truely not displaying when there are download errors, then I would suspect some kind of corruption. As far as I know, the only options are to always show the summary following a download, or to only show the summary when there are errors during the download. If you are only seeing the summary when there are errors and want to see it always, you can pull up the summary from the Online menu and uncheck the box at the bottom. Otherwise I suppose you could try Validating your data. I'd just like to confirm what Walt reported. This is happening to me too. I have it set to display only when there are errors and it stopped doing that after working correctly for quite some time. This is hard to notice as normally, well at least for me, there aren't any errors. Recently in setting up my new business checking account there were errors for a while until my new account finally got set up properly at the bank. That's when I noticed that it was no longer working. I validated my database - errors were reported. However now it's just a hit or miss proposition as to whether or not the next download or downloads would have an error... Andrew; are you using Q2005 also? Were you using R4 when you noticed this problem?

Q2005 Home & Business - R4 I believe. There is an update (R5?) but it
won't apply to my Quicken. States I need to close all my other
applications and try again. When are software companies gonna stop using
that silly excuse! I suspect after I reboot (Welcome to Windows!) I'll
be able to apply the update.
I am just curious since I don't think I am having the problem (though if it is intermittant, I'm not totally sure I would notice); but I have never upgraded to R4.

Exactly. This is hard to notice...

[Andrew DeFaria]

Walt Bilofsky wrote:
John and Andrew, I updated to R5 and discovered this problem both this morning. I also rattled the problem loose, so now it's OK. I can't tell whether it was what I did or the R5 update that fixed it. Andrew, here's what I did. Maybe you can run through the same steps and get a better handle. 1. First check if R5 fixed the problem: Do an Online Update of all the accounts, with a bogus PIN in one of them. My result was that the Update Summary with the error message did not display.

I can't. See previous post... :-(
2. Display Online | Online Update Summary to view that there really was an error. 3. Go to the register of the account with the bogus PIN (or another account - using a bad PIN several times in the same account could lock out logins). Click Download Transactions and download from just that account, with a bogus PIN. My result was that the error screen did display. 4. Repeat the Online Update of all the accounts. My result is that now the Update Summary with the error does display as it should. I see three possibilities: R5 fixed it; doing the single account download somehow reset a bad flag somewhere that was preventing the error display; or it's all random and the problem will continue to pop up.

All this would require that I step into a role of supporting, or at
least debugging Quicken problems. I gave that up years ago. Now, if I
fix it for myself I'm done. Though I must admit, I may do this anyway...
:-) .

[Andrew DeFaria]

Andrew DeFaria wrote:
Walt Bilofsky wrote: John and Andrew, I updated to R5 and discovered this problem both this morning. I also rattled the problem loose, so now it's OK. I can't tell whether it was what I did or the R5 update that fixed it. Andrew, here's what I did. Maybe you can run through the same steps and get a better handle. 1. First check if R5 fixed the problem: Do an Online Update of all the accounts, with a bogus PIN in one of them. My result was that the Update Summary with the error message did not display. I can't. See previous post... :-(

I'm a gluten for punishment I guess... OK I rebooted, updated to R5,
updated all accounts changing one pin to be invalid. No error message
was displayed.
2. Display Online | Online Update Summary to view that there really was an error.
Verified. There was an error.
3. Go to the register of the account with the bogus PIN (or another account - using a bad PIN several times in the same account could lock out logins). Click Download Transactions and download from just that account, with a bogus PIN. My result was that the error screen did display.
My result was that the error screen did not display. Did Online: Online
Update Summary and verified that were was indeed still an error.
4. Repeat the Online Update of all the accounts. My result is that now the Update Summary with the error does display as it should.
Argh, this is gonna cost me... Same problem. No display of the error. :-(
I see three possibilities: R5 fixed it; doing the single account download somehow reset a bad flag somewhere that was preventing the error display; or it's all random and the problem will continue to pop up.
--
Why is a man who invests all your money called a broker?

[Walt Bilofsky]

Andrew DeFaria <Andrew@DeFaria.com> wrote:
I'm a gluten for punishment I guess...

No, you're a fine citizen. OK, I'll keep an eye open on my end and
maybe try a few more times to see if I really shook the problem loose.

So far it's looking random. Anyway, I reported it on the Intuit web
site, so I'm sure it'll be fixed soon.

[Andrew DeFaria]

Walt Bilofsky wrote:
Andrew DeFaria <Andrew@DeFaria.com> wrote: I'm a gluten for punishment I guess... No, you're a fine citizen.

Thanks.
OK, I'll keep an eye open on my end and maybe try a few more times to see if I really shook the problem loose. So far it's looking random. Anyway, I reported it on the Intuit web site, so I'm sure it'll be fixed soon.

And I posted it to
http://defaria.com/quikiwiki/tiki-view_forum_thread.php?comments_parentId=24&topics_threshold=0&topics_offset=0&topics_sort_mode=commentDate_desc&topics_find=&forumId=3
--
I don't have to take this abuse from you -- I've got hundreds of people
waiting to abuse me.

[Walt Bilofsky]

Walt Bilofsky <bilofsky@toolworks.com> wrote:
Andrew DeFaria <Andrew@DeFaria.com> wrote:I'm a gluten for punishment I guess...No, you're a fine citizen. OK, I'll keep an eye open on my end andmaybe try a few more times to see if I really shook the problem loose.So far it's looking random. Anyway, I reported it on the Intuit website, so I'm sure it'll be fixed soon.

I forced an error again today. It is broken again.

Too bad Quicken is so good. If it were bad, it wouldn't be so bad
when it was bad.

[charles]

On Thu, 27 Oct 2005 07:19:54 -0700, Walt Bilofsky
<bilofsky@toolworks.com> wrote:
Quicken always used to display any download errors - failure toconnect with a server, bad password, etc. - after a one-step update. Ijust realized that it doesn't do that any more, at least on myinstallation.Is there a way to turn it back on? Quicken 2005 Deluxe.

Since the r5 update came out Q05 (Premier) has displayed the update
summary screen on every update it has done even though I've checked
don't display on no error. It displays even when it's just updated
security prices without going for Fin. Inst. account info.

It is complaining about not getting prices for symbols that are in the
security list but not on the watch list.

I haven't applied the r5 update yet. I will probably apply it later
today mainly in the hope that it will restore the correct operation.

Very annoying.

[Walt Bilofsky]

Walt Bilofsky <bilofsky@toolworks.com> wrote:
Walt Bilofsky <bilofsky@toolworks.com> wrote:So far it's looking random. Anyway, I reported it on the Intuit website, so I'm sure it'll be fixed soon.I forced an error again today. It is broken again.
There was an error on a credit card download yesterday, and it
displayed OK. Random? Bad on brokerage accounts but OK on credit
cards?