Is DirectConnect Possible w/Citibank?

[Pete]

To avoid hijacking another thread, I'll ask here...

My main checking and savings accounts are with Citibank. Seven-or-so
years ago, when I was last using Quicken, I remember seemless
integration of the two (although Citibank charged something like $10/mo
for it).

When I set up things with Citibank yesterday, the only option I was
presented was WebConnect, which, if I'm using things correctly -- a big
assumption -- seems kludgy at best. The one-button update that works
with all my othe accounts doesn't seem to apply to my WebConnect-ed
Citibank account. I have to go into my Citi checking or savings
accounts, then click on the "download transactions" button. This
brings up a browser window that brings up with Citibank Online site,
where I log in and make my way to the area where I can get the QFX file
which Quicken intercepts and imports. This is ugly.

I did some research on the Quicken site and got more confused than
helped. The one thing I did notice, though, was that Citibank Onlin
only offers WebConnect, whereas Citibank offers DirectConnect. How do
I specify using one over the other? How do I check the Quicken
configuration for these accounts to use DC instead of WC? Heck, _can_
I?

Thanks,
pete

[Pete]

Ah, well, I answered my own question. Talked with Citibank. Gotta
sign a form they snail-mail to me and then snail-mail it back to them.
For the hassle, they get to charge me $9.95/mo to do what all the other
financial institutions I deal with give me for free. Pleh on Citibank.

[ob]

Citibank waives the fee if you maintain $10K between deposit and
investment account. No banks give you Quicken Acess direct access in
general as they bundle Quicken Bill pay service.

Chase/Wells Fargo/ Bank of America and Citibank will all waive the fee
tho with min balance requirements.

[ob]

Sorry left out so Info on above post. Chase/Wells Fargo/ Bank of
America and Citibank all charge $9.99 for direct connect if you dont
meet the balance requirements.

Alot of other banks do the same thing like Wachovia. The only major
bank I know that does not charge for Quicken direct connection with
Bill pay is HSBC that I know of. Some of the smaller Internet banks tho
do offer Free transaction download but charge for bill pay or give
service away like HSBC does.

[Pete]

Thanks for those pointers. My wife and I have had reasons to lave Citi
for a while now, this just adds to the list.

Thanks again.

[Notan]

ob wrote: Citibank waives the fee if you maintain $10K between deposit and investment account. No banks give you Quicken Acess direct access in general as they bundle Quicken Bill pay service. Chase/Wells Fargo/ Bank of America and Citibank will all waive the fee tho with min balance requirements.

Not true with Wells Fargo...

They'll waive any fees associated with online banking (via their web site),
but the charge is $6.95/month if you want to utilize Quicken for bill paying.
My wife and I have their Portfolio Management Accounts, and still get charged
the fee.

Notan

[Z Man]

"Pete" <shubnub@gmail.com> wrote in message
news:1130641083.193437.52620@g43g2000cwa.googlegroups.com... Thanks for those pointers. My wife and I have had reasons to lave Citi for a while now, this just adds to the list.

I have been using Citibank's online services since I had a Commodore 64
(well before your time). In my judgment, they have always been in the
forefront of online technology and have always done a great job for me.
Sorry your experience has not equaled mine.

[ob]

When I called around a couple of years ago Wells Fargo told me with a
min balance they waive Quicken access fee. Maybe the guy at the bank
misunderstood me and thought I wanted to use web based bill pay and be
able to download Qif file into Quicken.

[Han]

"Z Man" <z1z@hotmail.com> wrote in news:eIX8f.5052$lg7.1688@trndny02:
"Pete" <shubnub@gmail.com> wrote in message news:1130641083.193437.52620@g43g2000cwa.googlegroups.com... Thanks for those pointers. My wife and I have had reasons to lave Citi for a while now, this just adds to the list. I have been using Citibank's online services since I had a Commodore 64 (well before your time). In my judgment, they have always been in the forefront of online technology and have always done a great job for me. Sorry your experience has not equaled mine.
Replace Commodore 64 with Apple ][, and my experience has been similar
to Z-Man's. However, it was easier to fulfill the minimum balance
requirements when I had a Citibank mortgage. Since they didn't react to
the latest request for a mortgage (I had to go to just a HELOC on my new
house after our move to Jersey), it has been harder to keep up with the
requirements for the minimum balance for a "everything counts" account
that includes some brokerage stuff. Citibank has also cut out the easy
access to accounts at other institutions that they used to sponsor under
"aggregated accounts" at their Direct Access site (or whatever they call
it now).

I use Quicken access to my Citibank savings, checking & brokerage
accounts. It doesn't really work any more for credit cards, it seems,
certainly not for the Sears MC I use occasionally. --
Best regards
Han
email address is invalid

[Mike L]

On Sat 29 Oct 2005 08:32:38p, ob wrote in news:1130639558.500878.27580
@g47g2000cwa.googlegroups.com:
Citibank waives the fee if you maintain $10K between deposit and investment account. No banks give you Quicken Acess direct access in general as they bundle Quicken Bill pay service. Chase/Wells Fargo/ Bank of America and Citibank will all waive the fee tho with min balance requirements.

Citibank charges no fee for this if you have only a credit card account
with them (same with Discover card). Chase has no minimum balance to avoid
fees for most customers (CC only or banking) for any Quicken access,
including billpay (same for NationalCity Bank).

IIRC Bank of America does not even offer DC downloads unless you also have
a checking account with them.

--

Mike

[ob]

Mike hate to disagree with you search archives. Chase will let you
download for free your credit cards. If you want download checking
account or use the bill pay built into quicken there is a $9.99 charge
unless you have Chase Better Banking Checking with Interest. There was
a guy who posted the info about 2-3 weeks ago on here. Not only does
chase charge unless you have that account which requires now $15K for
account holders to waive the fee as of Nov 1 but they have also switch
there access now where they debit money 2-3 prior to the due date.

Why you would even start to mention comanies that give you free credit
card access i dont understand. OP asked about checking accounts. No one
asked about credit cards. And Bank of America does offer direct access
for there credit cards atleast if you live in California all do you
logon to web page make an account enter you credit card. Then enter
your login info into Quicken under B of A California and it will
download you credit info automatically.

Here is my back up from Chases web page. So please show us back up that
says there is no fees at Chase please.

http://www.chase.com/cm/cs?pagename=Chase/Href&urlname=chase/pf/online/learn/icob/options

New York
Tri-State Monthly Fee (includes 12 connections)
Excess Connections
Bill Payment Fee $2.95
$0.50/connections
$0.50 per bill payment

Texas Monthly Fee
(includes unlimited connections and bill payments) $5.95


*All Online Banking with Quicken® or Microsoft® Money fees are waived
for Private Banking and Select Banking customers.

[Andrew]

Why don't you all folks who bank with commercial banks simply look into
community-chartered Federal Credit Unions ? I just don't understand
(unless, of course, you can't join any, but that's becomming rarer and
rarer) why ANYONE would bank with a for-profit commercial bank?

It is true that for direct-connect and Bill pay, I need to have a
consolidated minimum balance, but that includes car loans, home mortgages,
and savings accounts - not too hard to do. Plus a huge in-network free ATM
services and rebates on a certain number of out of network ATMs each month I
believe (I don't use them that often, so it doesn't matter to me that much).

Just a suggestion.

--
-------------------------------------------------------------
Regards -

- Andrew

[Mike L]

On Sun 30 Oct 2005 10:38:30a, ob wrote in
news:1130690310.612119.278040@g44g2000cwa.googlegroups.com:
Mike hate to disagree with you search archives. Chase will let you download for free your credit cards. If you want download checking account or use the bill pay built into quicken there is a $9.99 charge unless you have Chase Better Banking Checking with Interest. There was a guy who posted the info about 2-3 weeks ago on here. Not only does chase charge unless you have that account which requires now $15K for account holders to waive the fee as of Nov 1 but they have also switch there access now where they debit money 2-3 prior to the due date.

I guess I am talking only about new Chase bank customers that were up
until last week still Bank One customers. I guess they don't extend the
same courtesy to their long term customers :(

I got a nice welcome, cup of coffee and cookies and a voucher for a $75
gift card at Starbucks for being an auto-converted customer and making a
deposit. I continue (as I did with Bank One) to do all online banking,
billpay, DC, etc at no charge and with no minimum balance and my payments
are guaranteed to get there on time.

Why you would even start to mention comanies that give you free credit card access i dont understand. OP asked about checking accounts. No one asked about credit cards. And Bank of America does offer direct access for there credit cards atleast if you live in California all do you logon to web page make an account enter you credit card. Then enter your login info into Quicken under B of A California and it will download you credit info automatically.

My bad, didn't take the time to read the whole thread. Squusa me.
Here is my back up from Chases web page. So please show us back up that says there is no fees at Chase please. http://www.chase.com/cm/cs?pagename=Chase/Href&urlname=chase/pf/online/ learn/icob/options

For my back up you would have to peruse Chase's banking site information
at WWW.BANKONE.COM which services me for Quicken and outlines all of
their services, fees, and promotions for the set of Chase customers that
I belong to.

You would in addition have to peruse Chase's website at WWW.FIRSTUSA.COM
for infomation on the Chase Visa card services, fees and promotions for
the set of customers that I belong to.

Although I do checking at both NationalCity and Chase I will be using
their predecessors' checks for about the next 5-10 years since I write
very few checks... unless I feel it prudent to abandon ship. Bank One
had some VERY scary/poor software controls; I am told this software will
continue to be used by Chase for the set of customers that I belong to
(maybe everyone?) for the forseeable future. My personal banker
abandoned ship and she was the only contact I had in the whole
corporation who knew how to get things patched up for me when things
turned sour multiple times over the past year or so.

New York Tri-State Monthly Fee (includes 12 connections) Excess Connections Bill Payment Fee $2.95 $0.50/connections $0.50 per bill payment Texas Monthly Fee (includes unlimited connections and bill payments) $5.95 *All Online Banking with Quicken® or Microsoft® Money fees are waived for Private Banking and Select Banking customers.



--
Mike

[Mike L]

On Sun 30 Oct 2005 10:58:35a, Andrew wrote in
news:YY69f.27191$ol.18586@fe08.lga:
Why don't you all folks who bank with commercial banks simply look into community-chartered Federal Credit Unions ? I just don't understand (unless, of course, you can't join any, but that's becomming rarer and rarer) why ANYONE would bank with a for-profit commercial bank? It is true that for direct-connect and Bill pay, I need to have a consolidated minimum balance, but that includes car loans, home mortgages, and savings accounts - not too hard to do. Plus a huge in-network free ATM services and rebates on a certain number of out of network ATMs each month I believe (I don't use them that often, so it doesn't matter to me that much). Just a suggestion.

I do use both. Currently I use my credit union mainly for charitable
giving only because I have a sh*tload of quicken checks I ordered years
ago and also use their credit card and ATM card when travelling anywhere
where foreign currency is used. I also go there if I need to buy some
free American Express traveler's checks. I did have extra cash stored in
their Money market fund but other FIs (not banks) are now paying much
higher. Most banks I use, have the same type of ATM offering as the
credit unions and of course the banks have FDIC insurance.

I rarely use the credit union otherwise nowadays as mine has no plans to
offer Quicken support which is now a requirement for me before I actively
use an account. I do use their website links if I am in the market for a
car, and will again use their money market account when they jack their
rates up to the competitive level again.


--
Mike

[Mike L]

On Sun 30 Oct 2005 01:50:17p, Mike L wrote in
news:Xns96FF8CC287701Y1mlcpm1231eb@207.115.63.158:
For my back up you would have to peruse Chase's banking site information at WWW.BANKONE.COM which services me for Quicken and outlines all of their services, fees, and promotions for the set of Chase customers that I belong to.

IIRC, they very surprisingly made little or no mention of Quicken support
in their posted information about bill pay and none at all when they
explained online banking; all of their online banking examples were for
those using the website -- but the Quicken interface is fully supported. I
think they made a big mistake in not advertising their Quicken support very
boldly and especially the fact that all Quicken functions including DC are
supported. When I was first signing up I had to talk to someone on the
phone to find out exactly what flavor of Quicken support they had in place.
I believe I have seen the same type of lack of advertising at other FIs.


--
Mike

[ob]

Again Mike not trying to argue with you. NO ONE IS DISPUTING CREDIT
CARD COMPANIES OFFER DIRECT CONNECT FOR FREE FROM CITIBANK OR CHASE OR
FIRSTUSA.

Firstusa was Chases credit card division. They never offered checking
accounts at all. So what is your point? Again this thead was talking
about direct connect for checking account.

You keep talking about how to goto www.bankone.com. You cant open a
Bankone account any more. If you are grandfather into an old account
that was offered and no longer offered why would anyone asking about
info on Chase care? They cant get the same promo as you as BankOne no
longer exists.

Are just trying to hype up Bankone? Do you work for BankOne? No one
cares about the fact if had an old Bankone account you can get free
Quicken Access as if they looking to change banks today they cant get
the same offer or promos you have which I still find hard to believe
will not change if Chase if changing the way they handle there own long
time customers account as Nov 1.

[Mike L]

On Sun 30 Oct 2005 03:25:40p, ob wrote in news:1130707540.617732.183630
@g44g2000cwa.googlegroups.com:
Again Mike not trying to argue with you. NO ONE IS DISPUTING CREDIT CARD COMPANIES OFFER DIRECT CONNECT FOR FREE FROM CITIBANK OR CHASE OR FIRSTUSA. Firstusa was Chases credit card division. They never offered checking accounts at all. So what is your point? Again this thead was talking about direct connect for checking account. You keep talking about how to goto www.bankone.com. You cant open a Bankone account any more. If you are grandfather into an old account that was offered and no longer offered why would anyone asking about info on Chase care? They cant get the same promo as you as BankOne no longer exists. Are just trying to hype up Bankone? Do you work for BankOne? No one cares about the fact if had an old Bankone account you can get free Quicken Access as if they looking to change banks today they cant get the same offer or promos you have which I still find hard to believe will not change if Chase if changing the way they handle there own long time customers account as Nov 1.

My reply 2 up asked you to excuse me already and also answered some of
the questions that you asked of me (I guess you forgot). Why do you
continue to ask questions about FirstUSA and Bank One? No one can even
open an account there! No one even cares. :)


--

Mike

[John Pollard]

ob wrote: Again Mike not trying to argue with you. NO ONE IS DISPUTING CREDIT CARD COMPANIES OFFER DIRECT CONNECT FOR FREE FROM CITIBANK OR CHASE OR FIRSTUSA. Firstusa was Chases credit card division. They never offered checking accounts at all. So what is your point? Again this thead was talking about direct connect for checking account. You keep talking about how to goto www.bankone.com. You cant open a Bankone account any more. If you are grandfather into an old account that was offered and no longer offered why would anyone asking about info on Chase care? They cant get the same promo as you as BankOne no longer exists. Are just trying to hype up Bankone? Do you work for BankOne? No one cares about the fact if had an old Bankone account you can get free Quicken Access as if they looking to change banks today they cant get the same offer or promos you have which I still find hard to believe will not change if Chase if changing the way they handle there own long time customers account as Nov 1.

You've way overdone this; you have nothing else useful to offer,
the rest of the readers here are not morons. Move on.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

[ob]

John Pollard not sure what your problem is. But last post about
Citibank and chase how payments are made how with 2006 payments lead
get messed up you said the problem was not with Quicken because it
works 100% for you. Then after 4 posters responed some from Citibank
and others from Chase and Wells Fargo having the same problem as me and
the OP from Citibank you sure shout up and did not say 1 word.

I have seen many posters slam you on Quicken.com own forum for
answering question wrong or telling people to shut up. I really dont
understand what your problem as you think to know everything but then
when people asked a simple question of who did you bank with or how do
you have your Quicken Bill pay service set not 1 peep from you. So
instead of trying to help you just write what you think and then ignore
any question asked back to you.


So like people have told you on many Quicken forums just STFU go back
to work at INUIT. Tech support people like make me not even want to
support your company. When all you have to do is answer questions which
you like and then ignore any question where you might have to admit
there is a problem with the software your company writes.

[John Pollard]

ob wrote: John Pollard not sure what your problem is. But last post about Citibank and chase how payments are made how with 2006 payments lead get messed up you said the problem was not with Quicken because it works 100% for you. Then after 4 posters responed some from Citibank and others from Chase and Wells Fargo having the same problem as me and the OP from Citibank you sure shout up and did not say 1 word. I have seen many posters slam you on Quicken.com own forum for answering question wrong or telling people to shut up. I really dont understand what your problem as you think to know everything but then when people asked a simple question of who did you bank with or how do you have your Quicken Bill pay service set not 1 peep from you. So instead of trying to help you just write what you think and then ignore any question asked back to you.
So like people have told you on many Quicken forums just STFU go back to work at INUIT. Tech support people like make me not even want to support your company. When all you have to do is answer questions which you like and then ignore any question where you might have to admit there is a problem with the software your company writes.

In addition to beating a dead horse, you seem to have a problem
getting your facts straight. A sure sign of desperation is to
make false claims: I do not work for Intuit, never have; I have
no connection with the company whatsoever. But it is very
revealing that you think that someone with my opinions *must*
work for Intuit, it shows how completely out of touch you are
with reality.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

[William W. Plummer]

In addition to beating a dead horse, you seem to have a problem getting your facts straight. A sure sign of desperation is to make false claims: I do not work for Intuit, never have; I have no connection with the company whatsoever. But it is very revealing that you think that someone with my opinions *must* work for Intuit, it shows how completely out of touch you are with reality.
But John, what do you expect when you provide competent and correct info
so often?