Loss Data

[Rippy]

I was working on company in multiuser mode and all of a sudden all data was
gone. The company file went blank! Used to be 15 MB now it's 0 kb.
Unfortunatley, last backup was months ago:(

Anyone else had this experiece?

[Gary E]

Although it is not out of the realm of possibilities, I can't think of
anything in QuickBooks that would produce the result you speak of. I would
look at other reasons as the source of this problem. Is this data file
located on a network drive, and where you disconnected? Since it is
multi-user, I assume the others have access to the file, did they delete or
move it? Maybe the computer on which the file resides is having issues,
maybe it would be worth doing some diagnostics on that computer.

Good luck

Gary

"Rippy" <cpals2002@yahoo.com> wrote in message
news:MJ6dnYCPApS98fneRVn-hw@comcast.com... I was working on company in multiuser mode and all of a sudden all data
was gone. The company file went blank! Used to be 15 MB now it's 0 kb. Unfortunatley, last backup was months ago:( Anyone else had this experiece?

[John]

Why on earth would you egnore all the reminders to back up QB?

On Sun, 30 Oct 2005 08:31:59 -0500, "Gary E"
<scarecrow_n_ozNOSPAM@yahoo.com> wrote:
Although it is not out of the realm of possibilities, I can't think ofanything in QuickBooks that would produce the result you speak of. I wouldlook at other reasons as the source of this problem. Is this data filelocated on a network drive, and where you disconnected? Since it ismulti-user, I assume the others have access to the file, did they delete ormove it? Maybe the computer on which the file resides is having issues,maybe it would be worth doing some diagnostics on that computer.Good luckGary"Rippy" <cpals2002@yahoo.com> wrote in messagenews:MJ6dnYCPApS98fneRVn-hw@comcast.com... I was working on company in multiuser mode and all of a sudden all datawas gone. The company file went blank! Used to be 15 MB now it's 0 kb. Unfortunatley, last backup was months ago:( Anyone else had this experiece?

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[Rippy]

There was another user with access to my company file on another machine. If
such user deleted file while it was still open on my machine, wouldn't file
be gone completely instead of remaining at 0 kb?

Thanks

P.S. We thought file was being auto-saved daily.


"Gary E" <scarecrow_n_ozNOSPAM@yahoo.com> wrote in message
news:VQ39f.38818$RG4.23219@fe05.lga... Although it is not out of the realm of possibilities, I can't think of anything in QuickBooks that would produce the result you speak of. I would look at other reasons as the source of this problem. Is this data file located on a network drive, and where you disconnected? Since it is multi-user, I assume the others have access to the file, did they delete or move it? Maybe the computer on which the file resides is having issues, maybe it would be worth doing some diagnostics on that computer. Good luck Gary "Rippy" <cpals2002@yahoo.com> wrote in message news:MJ6dnYCPApS98fneRVn-hw@comcast.com... I was working on company in multiuser mode and all of a sudden all data was gone. The company file went blank! Used to be 15 MB now it's 0 kb. Unfortunatley, last backup was months ago:( Anyone else had this experiece?

[klunk]

If the data file was open from your machine, the file-lock
should have prevented anyone else from deleting the file.
This sounds more like a "malicious incident" than an
"accident."

Dig deeper. Maybe the file got moved somewhere.


"Rippy" <cpals2002@yahoo.com> wrote There was another user with access to my company file on another machine. If such user deleted file while it was still open on my machine, wouldn't file be gone completely instead of remaining at 0 kb? Thanks P.S. We thought file was being auto-saved daily.

[Barrnabas Collins]

On Sun, 30 Oct 2005 01:45:51 -0500, "Rippy" <cpals2002@yahoo.com>
wrote:
I was working on company in multiuser mode and all of a sudden all data wasgone. The company file went blank! Used to be 15 MB now it's 0 kb.Unfortunatley, last backup was months ago:(Anyone else had this experiece?
More than likely what happened is your power blinked for a split
second, your file was lost.

I would suggest several things:
1. Backup backup backup. When I backup I backup to another computer
on the network, 3 zip disks, and 3 USB drives. How much is worth it
to back up? Just ask yourself how long would it take me to reconstuct
this file from scratch.
2. You may want to consider getting a UPS system. If you loose power
the UPS keeps the system running and gives you time to shut down.
3. Do you have a surge supressor? If not get one.
4. If you have the drive space put a copy or two in another directory
on your computer. You never know when you'll loose electricity.
Just ask the people in
California/Florida/Texas/Louisiana/Mississippi/Alabama.

But my money would be on you lost power for a split second.

------------------------------------------

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[Barrnabas Collins]

On Sun, 30 Oct 2005 08:31:59 -0500, "Gary E"
<scarecrow_n_ozNOSPAM@yahoo.com> wrote:
Although it is not out of the realm of possibilities, I can't think ofanything in QuickBooks that would produce the result you speak of. I wouldlook at other reasons as the source of this problem. Is this data filelocated on a network drive, and where you disconnected? Since it ismulti-user, I assume the others have access to the file, did they delete ormove it? Maybe the computer on which the file resides is having issues,maybe it would be worth doing some diagnostics on that computer.
See my previous post. Probably power related.
------------------------------------------

http://www.barnabascollins.blogspot.com

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[Barrnabas Collins]

On Sun, 30 Oct 2005 07:27:13 -0800, John <seetheplane@my.sig> wrote:
Why on earth would you egnore all the reminders to back up QB?
Very common among computer users. Yeah it should have been
done. But here the fact remains it wasn't. Is it worth it to do a
backup? Just ask yourself how long would it take to reconstruct the
file from scratch?

I'm older than dirt, i've been using computers for lots of
years. Yes you tell 100 users to back up their files
and 99 of them won't do it anyways.

(What OS are you using? Windows XP has a feature
that lets you go back in time. Have you tried that if
you have XP?)
------------------------------------------

http://www.barnabascollins.blogspot.com

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[Barrnabas Collins]

On Sun, 30 Oct 2005 09:49:09 -0600, "Rippy" <cpals2002@yahoo.com>
wrote:
There was another user with access to my company file on another machine. Ifsuch user deleted file while it was still open on my machine, wouldn't filebe gone completely instead of remaining at 0 kb?
Maybe not. Windows may not have updated the screen automatically.
It's possible that if you updated the screen to do a fresh directory
it would show no quickbooks file.

(One thing to check is see if any users
copied the file to another directory.
Maybe you'll luck out and someone
copied the file/moved the file/etc.)


P.S. We thought file was being auto-saved daily.
Do you have a file with the extension .QBB? If so that is a backup
file.

(I don't use Quick books backup, I just dump the whole file
lock stock and barrel onto my zip disks, USB drives.)

BTW, you can also backup to CD, DVD, or to some online
sites.
------------------------------------------

http://www.barnabascollins.blogspot.com

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[Barrnabas Collins]

On Sun, 30 Oct 2005 08:31:34 -0800, "klunk" <sorrrrrry@microsoft.com>
wrote:
If the data file was open from your machine, the file-lockshould have prevented anyone else from deleting the file.This sounds more like a "malicious incident" than an"accident."Dig deeper. Maybe the file got moved somewhere.
Maybe but I would tend to doubt it. More than likely the
OP lost power for a second, and lost the file when the power
went out.

During the California power crisis a few years ago
this happened to alot of users. So much so that
customers were advised get a UPS.

------------------------------------------

http://www.barnabascollins.blogspot.com

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[HeyBub]

Rippy wrote: I was working on company in multiuser mode and all of a sudden all data was gone. The company file went blank! Used to be 15 MB now it's 0 kb. Unfortunatley, last backup was months ago:( Anyone else had this experiece?

I posted a small batch file some time back that automatically backed up the
QB file every time you closed the program. On every machine. And kept
fifteen generations of the backups.

If you can't find it, I'll post it again (or send you a copy).

[John]

On Sun, 30 Oct 2005 13:43:12 -0500, Barrnabas Collins
<BarnabasCollinsonSFNOSPAM@hotmail.com> wrote:
(I don't use Quick books backup, I just dump the whole filelock stock and barrel onto my zip disks, USB drives.)

I don't either . . . I just XCopy it over to the E: Drive.

"XCopy C:\QuickBooks\*.qbw E:\ /E /H /K /I /C /R /X /Y"

It takes a whopping 2 seconds

Then every once in a while I copy them to a CD
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[John]

On Sun, 30 Oct 2005 13:35:35 -0500, Barrnabas Collins
<BarnabasCollinsonSFNOSPAM@hotmail.com> wrote:
(What OS are you using? Windows XP has a featurethat lets you go back in time. Have you tried that ifyou have XP?)

It does not work for the data. Just the operating systen
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[John]

On Sun, 30 Oct 2005 13:05:12 -0600, "HeyBub" <heybubNOSPAM@gmail.com>
wrote:
I posted a small batch file some time back that automatically backed up theQB file every time you closed the program. On every machine. And keptfifteen generations of the backups.If you can't find it, I'll post it again (or send you a copy).

I'd like to see that. How do you get the batch file to change it's
name so it's not just overwriting the same file?
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[Rippy]

Thanks all for suggestions and comments.
There is a surge protector, and yes, we did notice the lights blink for a
split, but earlier in day.
We went through the QB Indian support and they had me search for .qbw, .qbb,
and could not find a more recent file. They said they would not be able to
restore the main file at 0 kb. I find it strange that a file would sizzle
out like that just because of a possible spike. A test to do would be to
flip the on-off switch right away on the power stripp, see what happends to
dummy qbw. I had tried the system restore before too; and just before this
happened, I was showing someone how to backup to cd via drag and drop, then
since the file was in use, it prompted for file to be closed first, we went
to close but it was in multi-user and it asked to close that user, but the
other machine that regularly uses the file was not on, there was another
that had access, but does use it, so there could be something there...
anyway, we skipped the QBW file and continued with backup - and continued to
work on file ok.
Upon changing from reconciling to entering a check the magic act occured:(

"John" <seetheplane@my.sig> wrote in message
news:jmram19uflta04ucocc3fujqodvj4q83d4@4ax.com... On Sun, 30 Oct 2005 13:05:12 -0600, "HeyBub" <heybubNOSPAM@gmail.com> wrote:I posted a small batch file some time back that automatically backed uptheQB file every time you closed the program. On every machine. And keptfifteen generations of the backups.If you can't find it, I'll post it again (or send you a copy). I'd like to see that. How do you get the batch file to change it's name so it's not just overwriting the same file? - ____ _ | __\_\_o____/_| <[___\_\_-----<------------------<no spam please>< | o'

[Barrnabas Collins]

On Sun, 30 Oct 2005 21:45:42 -0600, "Rippy" <cpals2002@yahoo.com>
wrote:I find it strange that a file would sizzleout like that just because of a possible spike.
My understanding is it happened to lots of people in California when
they had their prower problems.

Between spikes/power loss/etc. lots of people lost files so some
software companies were encouraging users to get UPSs and to
take other measturers.

Bear in mind we now know that when California had it's power crisis
that Enron was purposly manipulating things. They ddin't care
what it did to prices, to customers equipment or their files.
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[HeyBub]

John wrote: On Sun, 30 Oct 2005 13:05:12 -0600, "HeyBub" <heybubNOSPAM@gmail.com> wrote: I posted a small batch file some time back that automatically backed up the QB file every time you closed the program. On every machine. And kept fifteen generations of the backups. If you can't find it, I'll post it again (or send you a copy). I'd like to see that. How do you get the batch file to change it's name so it's not just overwriting the same file?

================


@ECHO OFF

REM First, execute the program

"C:\Program Files\Intuit\QuickBooks Premier\qbw32.exe"

REM Now, cycle the backups in the QBACK folder on this machine

if exist C:\QBBACK\qb15.zip del c:\qbback\qb15.zip
IF EXIST C:\QBBACK\QB14.ZIP REN C:\QBBACK\qb14.zip qb15.zip
IF EXIST C:\QBBACK\QB13.ZIP ren C:\QBBACK\qb13.zip qb14.zip
IF EXIST C:\QBBACK\QB12.ZIP ren C:\QBBACK\qb12.zip qb13.zip
IF EXIST C:\QBBACK\QB11.ZIP ren C:\QBBACK\qb11.zip qb12.zip
IF EXIST C:\QBBACK\QB10.ZIP ren C:\QBBACK\qb10.zip qb11.zip
IF EXIST C:\QBBACK\QB09.ZIP ren C:\QBBACK\qb09.zip qb10.zip
IF EXIST C:\QBBACK\QB08.ZIP ren C:\QBBACK\qb08.zip qb09.zip
IF EXIST C:\QBBACK\QB07.ZIP ren C:\QBBACK\qb07.zip qb08.zip
IF EXIST C:\QBBACK\QB06.ZIP ren C:\QBBACK\qb06.zip qb07.zip
IF EXIST C:\QBBACK\QB05.ZIP ren C:\QBBACK\qb05.zip qb06.zip
IF EXIST C:\QBBACK\QB04.ZIP ren C:\QBBACK\qb04.zip qb05.zip
IF EXIST C:\QBBACK\QB03.ZIP ren C:\QBBACK\qb03.zip qb04.zip
IF EXIST C:\QBBACK\QB02.ZIP ren C:\QBBACK\qb02.zip qb03.zip
IF EXIST C:\QBBACK\QB01.ZIP ren C:\QBBACK\qb01.zip qb02.zip

REM now save the current file (ZIP.EXE is a DOS ZIP program)
REM change source location (here: "S:\QUICKBOOK") to reflect location of
current QB data

zip C:\QBBACK\QB01.ZIP S:\QUIKBOOK\*.QBW
EXIT

[John]

THANKS!

John

On Mon, 31 Oct 2005 10:30:48 -0600, "HeyBub" <heybubNOSPAM@gmail.com>
wrote:
John wrote: On Sun, 30 Oct 2005 13:05:12 -0600, "HeyBub" <heybubNOSPAM@gmail.com> wrote: I posted a small batch file some time back that automatically backed up the QB file every time you closed the program. On every machine. And kept fifteen generations of the backups. If you can't find it, I'll post it again (or send you a copy). I'd like to see that. How do you get the batch file to change it's name so it's not just overwriting the same file?================@ECHO OFFREM First, execute the program"C:\Program Files\Intuit\QuickBooks Premier\qbw32.exe"REM Now, cycle the backups in the QBACK folder on this machineif exist C:\QBBACK\qb15.zip del c:\qbback\qb15.zipIF EXIST C:\QBBACK\QB14.ZIP REN C:\QBBACK\qb14.zip qb15.zipIF EXIST C:\QBBACK\QB13.ZIP ren C:\QBBACK\qb13.zip qb14.zipIF EXIST C:\QBBACK\QB12.ZIP ren C:\QBBACK\qb12.zip qb13.zipIF EXIST C:\QBBACK\QB11.ZIP ren C:\QBBACK\qb11.zip qb12.zipIF EXIST C:\QBBACK\QB10.ZIP ren C:\QBBACK\qb10.zip qb11.zipIF EXIST C:\QBBACK\QB09.ZIP ren C:\QBBACK\qb09.zip qb10.zipIF EXIST C:\QBBACK\QB08.ZIP ren C:\QBBACK\qb08.zip qb09.zipIF EXIST C:\QBBACK\QB07.ZIP ren C:\QBBACK\qb07.zip qb08.zipIF EXIST C:\QBBACK\QB06.ZIP ren C:\QBBACK\qb06.zip qb07.zipIF EXIST C:\QBBACK\QB05.ZIP ren C:\QBBACK\qb05.zip qb06.zipIF EXIST C:\QBBACK\QB04.ZIP ren C:\QBBACK\qb04.zip qb05.zipIF EXIST C:\QBBACK\QB03.ZIP ren C:\QBBACK\qb03.zip qb04.zipIF EXIST C:\QBBACK\QB02.ZIP ren C:\QBBACK\qb02.zip qb03.zipIF EXIST C:\QBBACK\QB01.ZIP ren C:\QBBACK\qb01.zip qb02.zipREM now save the current file (ZIP.EXE is a DOS ZIP program)REM change source location (here: "S:\QUICKBOOK") to reflect location ofcurrent QB datazip C:\QBBACK\QB01.ZIP S:\QUIKBOOK\*.QBWEXIT

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