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SR
01-16-2004, 11:54 AM
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eValid: FT-150 Top Page Download Time Survey
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<http://www.e-valid.com>

How does WebSite quality track with company size and reputation?
How well do big companies WebSites compare? Can we learn something
by studying the technical properties of these big company's
WebSites?

In an earlier in-depth study we detailed some partial answers to
this question; see:

<http://www.soft.com/eValid/Customers/Europe/England/FT/ft.article.html>

But what about a web surfer's very, very initial experience? What
you might call the "speed of first encounter" experience. What
happens when someone goes to the very topmost page of a WebSite?
For just these pages alone, how do the FT-150 sites compare?

Experimental Setup

To find out we used eValid's record/play capability to record total
page download times.

The playback script downloads the top page of the each of the 150+
sites with eValid set up to run with an empty cache, exactly the way
you would download the page the very first time you navigate to that
page. The full page timings are reported in the Performance Log.

We ran the test script on fast DSL connections. From our office
here in San Francisco, we ran the test 10 times and averaged the
data. We ran the same test from Eastern Canada, from France, and
from South Africa, all with similar speed web connections. each
page, To minimize the effect of web latency all the test downloads
were run in quick succession. As a result, the performance data
differences we observed are due to primarily to variations between
the particular WebSite's server capabilities and not on web latency
or "last mile" factors.

Results

Here is a sampling of the results we found. Some were expected;
some were amazing.

o The achieved download rate varied by nearly 16:1. Because the
rates never exceeded 40% of available DSL capacity, and the
tests were run so quickly on after the other, we know that the
wide variation we observed is due primarily to server
differences.

o The top page size on the 150+ WebSites varied from 17 KB to over
575 KB, a 32:1 ratio. Amazingly, some of the larger pages
actually were downloaded and rendered quicker because the
servers were faster so much faster.

o The average top page took ~5.9 seconds to download. This is
well over the "the 3-second click-away rule" -- the guideline
that is generally accepted as a worst-case response criteria.
Amazingly, some pages took as long as 65 seconds.

The conclusion is that the biggest companies often don't pay as much
attention as you'd think to maximizing the "speed of first
encounter" -- probably to their detriment. We think they could do a
lot better.

You can see the complete results -- including the full set of download
timing data -- at:

<http://www.soft.com/eValid/Customers/Europe/England/FT/Timings/page.timing.html>

Please let us hear from you if you have any questions or comments!

eValid Division
Software Research, Inc.
1663 Mission Street, Suite 400
San Francisco, CA 94103 USA

<http://www.e-valid.com>

Phone: +1 (415) 861-2800
FAX: +1 (415) 861-9801
Email: info@e-valid.com

Wolfgang S. Rupprecht
01-16-2004, 01:21 PM
info@e-valid.com (S R) writes: How does WebSite quality track with company size and reputation?

Yes, ( 1 / company_size ) in my experience. The bigger the company
the more likely the web pages are to be slathered in javascript,
flash, fonts specified in pixels instead of points and tables with
hardcoded pixel sizes, making it almost impossible to read the page or
follow the links.

The problems with using javascript and flash should be obvious. Fonts
with fixed pixel sizes assume everybody is using some lame 480x640 (or
similar) framebuffer. Folks running 1200x1600 see a small smudge
where some letters should be. Using tables with small hard-coded has
a similar problem. On a real frame buffer one sees a small page in
the upper-right of the window. To add insult to injury, some of these
lame pages have a built-in scroll-bar so you can scroll their
miniscule window to see the read of what you should have been seeing.
Can we learn something by studying the technical properties of these big company's WebSites?

Yes, what not to do.

-wolfgang
--
Wolfgang S. Rupprecht http://www.wsrcc.com/wolfgang/
The above "From:" address is valid. Don't mess with it.
Gripe to your senators about spam: http://www.wsrcc.com/spam/senators.html


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