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Andy Fugard
08-31-2003, 06:00 AM
Hello,

Strange problem which is confusing me. The problem: no sound, despite
programs merrily believing that they're churning out sound.

Last night the sound on my PC worked fine. The PC in question is an
Acer TravelMate 632LV laptop running Windows XP with all patches and
updates installed. The soundcard (or chip, or whatever it is on this
computer) is listed as "Ali Audio Wave".

Here's what I can remember doing last night (that may be important in
some way) before going to hibernate:

* Installed the latest patch which fixes a problem with
Media Player, via windowsupdate.com
* Changed my sound so that on starting and logging out it no
longer plays those horrendous cheesy keyboard/synth sounds

And... nothing else springs to mind.

The speakers make the same gentle pop noise on turning off that they
always do. The headphones, when connected, pick up some very faint
digital bleeps from somewhere -- as per usual when there's silence --
and fading down the volume control on the PC removes these sounds.
(Maybe that will give you a clue of what's definitely still working!)

I have followed the (not terrible helpful) troubleshooting guide online,
and also tried voodoo techniques such as rebooting in all the various
ways, turning on those damn sounds again, playing with every volume
control there is.

I suppose next thing is to reinstall the drivers, but I don't see the
point of this since there doesn't seem to be anything wrong with the
drivers!

Is it likely to be a hardware failure that waited for me to switch off
(or switch on) to fail?

The only things in the Device Manager marked as not working are

PDRJNDL, and
PRVDISK,

whatever those are.

Any suggestions gratefully received.

/Andy

--
Andy Fugard +46 (0)73 779 3503
http://www.possibly.me.uk


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