Beware Norton AntiVirus 2004

[Margaret Wilson]

I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it.
(I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV
2003, which I allowed, and then it installed NAV 2004 and asked to reboot.
Again I said yes. Well when the machine rebooted, CPU usage is at a near
constant 50%, and NAV is totally unresponsive. It won't load the NAV user
interface, so I can't tell what's going on. It appears that "System" is
using most of the processor, and the NAV configuration wizard is loaded, but
nothing is actually viewable on the screen. The machine wouldn't even
respond to a restart request. I had to do a hard reset. Luckily I'd made a
fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost
image, and my machine is again working fine.

Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004.
This time it never got to the point of asking to reboot. CPU usage again
went to 50%, with lots of NAV components loaded but not actually running,
and System using most of the processor. NAV is unresponsive and won't load
the user interface. The machine won't restart. Again I did a hard reset
and restored my Ghost image with NAV 2003. I've emailed Norton's tech
support, which says to expect a 4-5 day wait for a response.

BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine
everyone will have this problem with NAV 2004, but I thought I'd send out
this warning to at least make a Ghost image before installing Norton's
latest version.

Regards,

Margaret

[Mark Ronning]

Welcome to the only virus you can purchase........

This is my opinion.....

Stay on safe sites
Use a router
Use a software firewall
Use a free online virus scan such as Trend Micro (Microsoft uses this one)
Avoid installing any Norton Product!! (Except Ghost, my favorite)
Avoid System Works....Keep it 100 feet away from your house.
Use SpyBot
Don't Use Ad-Aware....

My list for happy computing....

It's like a radar detector...if you are the target ... and you don't have
protection...current Antivirus patches you are toast anyway.

So why buy virus software. It is the biggest hoax of the computer industry
in my opinion.
My system backs up to another hard drive and my c Drive images to another
drive.

My Documents is on a complete different hard drive anyway.

Backup, and save your money!!
"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV 2003, which I allowed, and then it installed NAV 2004 and asked to reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a near constant 50%, and NAV is totally unresponsive. It won't load the NAV user interface, so I can't tell what's going on. It appears that "System" is using most of the processor, and the NAV configuration wizard is loaded,
but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd made
a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV
2004. This time it never got to the point of asking to reboot. CPU usage again went to 50%, with lots of NAV components loaded but not actually running, and System using most of the processor. NAV is unresponsive and won't
load the user interface. The machine won't restart. Again I did a hard reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret

[Marty]

Somewhere around Tue, 26 Aug 2003 15:10:48 -0400, while reading
alt.comp.software.financial.quicken, I think I thought I saw this post from
"Margaret Wilson" <twokatmew@nospam.msn.com>:
I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it.(I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV2003, which I allowed, and then it installed NAV 2004 and asked to reboot.Again I said yes. Well when the machine rebooted, CPU usage is at a nearconstant 50%, and NAV is totally unresponsive. It won't load the NAV userinterface, so I can't tell what's going on. It appears that "System" isusing most of the processor, and the NAV configuration wizard is loaded, butnothing is actually viewable on the screen. The machine wouldn't evenrespond to a restart request. I had to do a hard reset. Luckily I'd made afresh Ghost image before upgrading to NAV 2004, so I restored my Ghostimage, and my machine is again working fine.Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004.This time it never got to the point of asking to reboot. CPU usage againwent to 50%, with lots of NAV components loaded but not actually running,and System using most of the processor. NAV is unresponsive and won't loadthe user interface. The machine won't restart. Again I did a hard resetand restored my Ghost image with NAV 2003. I've emailed Norton's techsupport, which says to expect a 4-5 day wait for a response.BTW, my machine is plenty powerful with 1GB of RAM. I can't imagineeveryone will have this problem with NAV 2004, but I thought I'd send outthis warning to at least make a Ghost image before installing Norton'slatest version.

I seem to recall having such a problem once with Windows 2000. I suspect it
had something to do with the Windows File Protection. You should check your
event log; if you don't know about it, right-click on MyComputer, choose
"Manage", expand the System Tools, Event Viewer nodes on the left-side tree.
Click on the System node, and look at the entries, ignoring any Information
types. See if you have warnings about Windows File Protection. My
knowledge is getting hazier as I type, but I had some sort of problem in
this area, and I suspect Norton was trying to replace critical files, and
failing. It may have retried a number of times for a lot of files, keeping
it and the system both very busy for a while trying to outdo each other.

I could be totally off, but if you find anything like this is happening,
there is information available, and I can try to help, but I'm not an expert
on this.

--
Marty - mjf+usenet@sonic.net

[Marty]

Somewhere around Tue, 26 Aug 2003 20:26:27 GMT, while reading
alt.comp.software.financial.quicken, I think I thought I saw this post from
"Mark Ronning" <ronning.family_ihatespammers@verizon.net>:
Welcome to the only virus you can purchase........
And the reason we would want to purchase a virus is? ...
This is my opinion.....
I'm glad you recognize that, and hope everyone else does, too. You
obviously have had problems with certain pieces of software, perhaps from
Norton and Ad-Aware. However, your advice has too many holes to address,
and gets totally unreadable in your list for happy computing.

[snipped rest]

[Steve]

"Mark Ronning" <ronning.family_ihatespammers@verizon.net> wrote:Use a free online virus scan such as Trend Micro (Microsoft uses this one)

I use SystemSuite, which incorporates TrendMicro AV. It's a nicely
integrated program, I recommend it.

[Margaret Wilson]

This is all well and good ... until you back up a virus. Then you've
*really* got problems. I use a Linksys router, and behind it I run a
software firewall. I do use SpyBot (and definitely recommend it over
Ad-Aware). But there have been a few times when Norton AntiVirus has caught
a virus from a tainted email or a downloaded file. And I stay on safe
sites. BTW, I have multiple drives and back up too.

Regards,

Margaret

"Mark Ronning" <ronning.family_ihatespammers@verizon.net> wrote in message
news:TnP2b.8238$Jq1.5917@nwrddc03.gnilink.net... Welcome to the only virus you can purchase........ This is my opinion..... Stay on safe sites Use a router Use a software firewall Use a free online virus scan such as Trend Micro (Microsoft uses this one) Avoid installing any Norton Product!! (Except Ghost, my favorite) Avoid System Works....Keep it 100 feet away from your house. Use SpyBot Don't Use Ad-Aware.... My list for happy computing.... It's like a radar detector...if you are the target ... and you don't have protection...current Antivirus patches you are toast anyway. So why buy virus software. It is the biggest hoax of the computer
industry in my opinion. My system backs up to another hard drive and my c Drive images to another drive. My Documents is on a complete different hard drive anyway. Backup, and save your money!! "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove
NAV 2003, which I allowed, and then it installed NAV 2004 and asked to
reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a
near constant 50%, and NAV is totally unresponsive. It won't load the NAV
user interface, so I can't tell what's going on. It appears that "System" is using most of the processor, and the NAV configuration wizard is loaded, but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd
made a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004. This time it never got to the point of asking to reboot. CPU usage
again went to 50%, with lots of NAV components loaded but not actually
running, and System using most of the processor. NAV is unresponsive and won't load the user interface. The machine won't restart. Again I did a hard
reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send
out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret

[Margaret Wilson]

I'm with you, Norm. When we all ran DOS, Norton Utilities was a must-have.
But since the advent of Windows, Norton Ulities is not something you want to
running constantly on your computer. :-)

Regards,

Margaret

"NormC" <normc@socal.rr.com> wrote in message
news:3F4BC786.4@socal.rr.com... I've been using Norton Utilities since the IBMPC (over 20 year). Been using SystemWorks since it came out. I have always liked it, but it became obvious a few years ago that it had the capability of interferring with the operation of some apps. So I have turned off all the auto options for the last few years. I think it has a fine AV program, a fine system utility, and other fine features, but I do not use it to 'guard' my computer by being enabled at all times. And I'm on all the time with broadband. Mark Ronning wrote: Welcome to the only virus you can purchase........ This is my opinion..... Stay on safe sites Use a router Use a software firewall Use a free online virus scan such as Trend Micro (Microsoft uses this
one) Avoid installing any Norton Product!! (Except Ghost, my favorite) Avoid System Works....Keep it 100 feet away from your house. Use SpyBot Don't Use Ad-Aware.... My list for happy computing.... It's like a radar detector...if you are the target ... and you don't
have protection...current Antivirus patches you are toast anyway. So why buy virus software. It is the biggest hoax of the computer
industry in my opinion. My system backs up to another hard drive and my c Drive images to
another drive. My Documents is on a complete different hard drive anyway. Backup, and save your money!! "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com...I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it.(I'm running Windows XP Pro SP1a, fresh install.) It asked to remove
NAV2003, which I allowed, and then it installed NAV 2004 and asked to
reboot.Again I said yes. Well when the machine rebooted, CPU usage is at a
nearconstant 50%, and NAV is totally unresponsive. It won't load the NAV
userinterface, so I can't tell what's going on. It appears that "System" isusing most of the processor, and the NAV configuration wizard is loaded, butnothing is actually viewable on the screen. The machine wouldn't evenrespond to a restart request. I had to do a hard reset. Luckily I'd
made afresh Ghost image before upgrading to NAV 2004, so I restored my Ghostimage, and my machine is again working fine.Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004.This time it never got to the point of asking to reboot. CPU usage
againwent to 50%, with lots of NAV components loaded but not actually
running,and System using most of the processor. NAV is unresponsive and won't loadthe user interface. The machine won't restart. Again I did a hard
resetand restored my Ghost image with NAV 2003. I've emailed Norton's techsupport, which says to expect a 4-5 day wait for a response.BTW, my machine is plenty powerful with 1GB of RAM. I can't imagineeveryone will have this problem with NAV 2004, but I thought I'd send
outthis warning to at least make a Ghost image before installing Norton'slatest version.Regards,Margaret

[Dannie]

"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV 2003, which I allowed, and then it installed NAV 2004 and asked to reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a near constant 50%, and NAV is totally unresponsive. It won't load the NAV user interface, so I can't tell what's going on. It appears that "System" is using most of the processor, and the NAV configuration wizard is loaded,
but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd made
a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV
2004. This time it never got to the point of asking to reboot. CPU usage again went to 50%, with lots of NAV components loaded but not actually running, and System using most of the processor. NAV is unresponsive and won't
load the user interface. The machine won't restart. Again I did a hard reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret
Margaret, thanks for the info. It may be asking too much but being a novice
my curiosity was aroused when you mentioned Ghost image. What is this and do
you have a site I might visit to learn about this backup.?
TIA
Dan

[Echoes]

Ah yes. Good ole Norton Utilities. SD.EXE and DS.EXE. Those were the
days...

On Tue, 26 Aug 2003 20:47:06 GMT, NormC <normc@socal.rr.com> wrote:
I've been using Norton Utilities since the IBMPC (over 20 year).

[Steve Sutton]

"Rick Hess" <RHess51295@aol.com> wrote:
Although slightly OT (NAVE is getting mentioned in here a lot lately), I'll respond. I've been a NAVE user "forever", but after upgrading from 2002 to 2003, I probably will abandon NAVE. To put it succinctly, upgrading was PURE HELL. I had to download several utilities from their technical support site just to remove all traces of NAVE 2002 and prep my machine. That in itself caused me to lose confidence in NAVE and other Symantec products. Once I finally got it going, my machine has never run the same again. And, I've suspected conflicts (not just resource usage) with Quicken. I'll consider the free AVG when my NAVE subscription runs out.

And to what are you referring with "NAVE"? Is this an "enterprise" edition
of NAV or something?

Cheers,
Steve

[Margaret Wilson]

Dannie,

Ghost is disk "imaging" software, which Symantec bought (from another
company) some years ago. It allows you to make an exact copy of your hard
drive for disaster recovery, or you can use it to clone one hard drive to
another. We use the enterprise version at my office to "roll out" Windows
PCs to users. This way everyone gets an identical configuration, and it
takes just a few minutes to set up a new PC. Check it out at:
http://www.symantec.com/sabu/ghost/ghost_personal/

Regards,

Margaret

"Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message
news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove
NAV 2003, which I allowed, and then it installed NAV 2004 and asked to
reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a
near constant 50%, and NAV is totally unresponsive. It won't load the NAV
user interface, so I can't tell what's going on. It appears that "System" is using most of the processor, and the NAV configuration wizard is loaded, but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd
made a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004. This time it never got to the point of asking to reboot. CPU usage
again went to 50%, with lots of NAV components loaded but not actually
running, and System using most of the processor. NAV is unresponsive and won't load the user interface. The machine won't restart. Again I did a hard
reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send
out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret Margaret, thanks for the info. It may be asking too much but being a
novice my curiosity was aroused when you mentioned Ghost image. What is this and
do you have a site I might visit to learn about this backup.? TIA Dan

[Dannie]

"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:bihsvo01nli@enews2.newsguy.com... Dannie, Ghost is disk "imaging" software, which Symantec bought (from another company) some years ago. It allows you to make an exact copy of your hard drive for disaster recovery, or you can use it to clone one hard drive to another. We use the enterprise version at my office to "roll out" Windows PCs to users. This way everyone gets an identical configuration, and it takes just a few minutes to set up a new PC. Check it out at: http://www.symantec.com/sabu/ghost/ghost_personal/ Regards, Margaret "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded
it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV 2003, which I allowed, and then it installed NAV 2004 and asked to reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a near constant 50%, and NAV is totally unresponsive. It won't load the NAV user interface, so I can't tell what's going on. It appears that "System"
is using most of the processor, and the NAV configuration wizard is
loaded, but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd made a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004. This time it never got to the point of asking to reboot. CPU usage again went to 50%, with lots of NAV components loaded but not actually running, and System using most of the processor. NAV is unresponsive and won't load the user interface. The machine won't restart. Again I did a hard reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret Margaret, thanks for the info. It may be asking too much but being a novice my curiosity was aroused when you mentioned Ghost image. What is this
and do you have a site I might visit to learn about this backup.? TIA Dan
Thanks Margaret. I went to that site and no matter what I did, I could not
find out if my Samsung SM-308B drive was compatible with Ghost. I guess I'll
have to follow up with Symantec to see if I'm ok.
Thanks again
Dan

[Dannie]

"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:bihsvo01nli@enews2.newsguy.com... Dannie, Ghost is disk "imaging" software, which Symantec bought (from another company) some years ago. It allows you to make an exact copy of your hard drive for disaster recovery, or you can use it to clone one hard drive to another. We use the enterprise version at my office to "roll out" Windows PCs to users. This way everyone gets an identical configuration, and it takes just a few minutes to set up a new PC. Check it out at: http://www.symantec.com/sabu/ghost/ghost_personal/ Regards, Margaret "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded
it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV 2003, which I allowed, and then it installed NAV 2004 and asked to reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a near constant 50%, and NAV is totally unresponsive. It won't load the NAV user interface, so I can't tell what's going on. It appears that "System"
is using most of the processor, and the NAV configuration wizard is
loaded, but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd made a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004. This time it never got to the point of asking to reboot. CPU usage again went to 50%, with lots of NAV components loaded but not actually running, and System using most of the processor. NAV is unresponsive and won't load the user interface. The machine won't restart. Again I did a hard reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret Margaret, thanks for the info. It may be asking too much but being a novice my curiosity was aroused when you mentioned Ghost image. What is this
and do you have a site I might visit to learn about this backup.? TIA Dan
Thanks Margaret. I am presently using bacupmypc for backup. I went to the
Symantec site and can not find if my Samsung SM-308B drive will work with
Ghost. I generally buy my software at Costco since their return policy is
more liberal than other stores.
Thanks again,
Dan

[Marty]

Somewhere around Tue, 26 Aug 2003 19:30:48 -0400, while reading
alt.comp.software.financial.quicken, I think I thought I saw this post from
"Margaret Wilson" <twokatmew@nospam.msn.com>:
Sorry, no, this problem is not due to Windows File Protection.Interestingly enough, no errors were written to either the System orApplication event logs. Thinking that the NAV installer was simply "doingits thing" I left the computer alone for half an hour before I gave up andrestarted it. It was still "stuck" and unresponsive. Thanks for your tip(and offer of help). As a computer professional, I don't like it when Ihave to admit "user error," but in this case it would be easily fixable --and that I would welcome! :-)
Well, I'm not sure about the file protection being a user error - I never
paid attention to it until after the first time I installed NAV, and on
reboot, I got a message saying Windows (2000) was unable to restore a
critical file. It went downhill from there, until I got on top of it, after
many headaches.

But I think my problems were due to incorrectly uninstalling a previous
version after a hard disk crash.

BTW, I never liked having something like NAV running continuously, but we
started using it at work on development systems, with no problems, so I've
since started using it at home, and haven't had any further problems (I have
3 systems at home). With a 15 year old son roaming the internet, I think
it's worth it.
--
Marty - mjf+usenet@sonic.net

[Margaret Wilson]

Note that I did not say the problem was "resolved," only revealed. :-) And
I think it will be of particular interest to this group....

I got tired of waiting for an email reply from Symantec and last night
decided to call their paid tech support line and rattle some cages. I spoke
with "Dave," telling him that I didn't believe my issue was one that should
require a charge. He took my credit card number and promised to warn me
before it became a "paid" incident, so I could terminate the call. Dave was
very polite and knowledgeable, and we worked through removing NAV2003,
downloading and running "RNAV2003," which removes all traces of Norton
Antivirus, removing Live Update and Live Reg, cleaning the registry of all
references to Symantec, deleting all Symantec folders left behind, and
finally rebooting to a "clean," read "Norton-free" system. Well, after
installing NAV2004 to my clean system, NAV2004 still sends the processor to
50% and refuses to start the GUI. Finally we used MSCONFIG to prevent
NAV2004 from loading on start-up, and then ran some specific Norton commands
to open parts of the user interface. This is when the problem revealed
itself: Norton AntiVirus 2004 (and all other 2004 versions of downloadable
Symantec software) are equipped with an Activation scheme to prevent piracy.
Users are supposed to have 14 days to use the software before "activating"
it. The problem is that my software thought the activation grace period had
expired, so NAV2004 refused to function. Symantec's activation scheme so
"cripples" the software that you can't even run Live Update, which tech
support (and Dave in particular) wanted me to do to see if there were any
updates to the software itself. Dave put me on hold several times and went
to consult with others, and each time he returned with something to try.
Unfortunately it was impossible to defeat the activation "lock-down" so that
I could enter an activation code. All the software will allow is an
uninstall. This ended up being an almost 2-hour call, and Dave was just as
frustrated and worn-out as I was. Finally Dave said that Symantec tech
support would have to call me back in 1-3 business days with a solution.

Well since my machine was in an unprotected and fairly unusable state when
we ended the call, I restored my Ghost image and promptly ran through the
"clean-up" procedure that I had just learned from Dave. I have since
downloaded and installed the trial for Computer Associates' eTrust EZ
Antivirus. This software has a much lighter footprint -- and has no
activation built in. I don't know when vendors will learn that their
attempts to prevent piracy only end up driving away legitimate customers.

Regards,

Margaret

"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV 2003, which I allowed, and then it installed NAV 2004 and asked to reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a near constant 50%, and NAV is totally unresponsive. It won't load the NAV user interface, so I can't tell what's going on. It appears that "System" is using most of the processor, and the NAV configuration wizard is loaded,
but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd made
a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV
2004. This time it never got to the point of asking to reboot. CPU usage again went to 50%, with lots of NAV components loaded but not actually running, and System using most of the processor. NAV is unresponsive and won't
load the user interface. The machine won't restart. Again I did a hard reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret

[Margaret Wilson]

Oh, I should also say that I'll be "returning" my copy of NAV2004 for a
refund. Symantec gives you 60 days to try the software and return it if you
don't like it. So I *may* once again restore my Ghost image with NAV2003
and see how tech support resolves this issue. If so, I'll post back with
the results. But frankly I'm concerned as to how I'd ever go about
reinstalling NAV2004 if I had to say, reformat my hard drive.

Regards,

Margaret

"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:bil5iq01s69@enews1.newsguy.com... Note that I did not say the problem was "resolved," only revealed. :-)
And I think it will be of particular interest to this group.... I got tired of waiting for an email reply from Symantec and last night decided to call their paid tech support line and rattle some cages. I
spoke with "Dave," telling him that I didn't believe my issue was one that
should require a charge. He took my credit card number and promised to warn me before it became a "paid" incident, so I could terminate the call. Dave
was very polite and knowledgeable, and we worked through removing NAV2003, downloading and running "RNAV2003," which removes all traces of Norton Antivirus, removing Live Update and Live Reg, cleaning the registry of all references to Symantec, deleting all Symantec folders left behind, and finally rebooting to a "clean," read "Norton-free" system. Well, after installing NAV2004 to my clean system, NAV2004 still sends the processor
to 50% and refuses to start the GUI. Finally we used MSCONFIG to prevent NAV2004 from loading on start-up, and then ran some specific Norton
commands to open parts of the user interface. This is when the problem revealed itself: Norton AntiVirus 2004 (and all other 2004 versions of
downloadable Symantec software) are equipped with an Activation scheme to prevent
piracy. Users are supposed to have 14 days to use the software before "activating" it. The problem is that my software thought the activation grace period
had expired, so NAV2004 refused to function. Symantec's activation scheme so "cripples" the software that you can't even run Live Update, which tech support (and Dave in particular) wanted me to do to see if there were any updates to the software itself. Dave put me on hold several times and
went to consult with others, and each time he returned with something to try. Unfortunately it was impossible to defeat the activation "lock-down" so
that I could enter an activation code. All the software will allow is an uninstall. This ended up being an almost 2-hour call, and Dave was just
as frustrated and worn-out as I was. Finally Dave said that Symantec tech support would have to call me back in 1-3 business days with a solution. Well since my machine was in an unprotected and fairly unusable state when we ended the call, I restored my Ghost image and promptly ran through the "clean-up" procedure that I had just learned from Dave. I have since downloaded and installed the trial for Computer Associates' eTrust EZ Antivirus. This software has a much lighter footprint -- and has no activation built in. I don't know when vendors will learn that their attempts to prevent piracy only end up driving away legitimate customers. Regards, Margaret "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove
NAV 2003, which I allowed, and then it installed NAV 2004 and asked to
reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a
near constant 50%, and NAV is totally unresponsive. It won't load the NAV
user interface, so I can't tell what's going on. It appears that "System" is using most of the processor, and the NAV configuration wizard is loaded, but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd
made a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004. This time it never got to the point of asking to reboot. CPU usage
again went to 50%, with lots of NAV components loaded but not actually
running, and System using most of the processor. NAV is unresponsive and won't load the user interface. The machine won't restart. Again I did a hard
reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send
out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret

[auroranews.com]

Good for you - I agree - Activation does not stop piracy and does
cause loss of business as Intuit has found out!
--

"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:bil5iq01s69@enews1.newsguy.com... Note that I did not say the problem was "resolved," only revealed.
:-) And I think it will be of particular interest to this group.... I got tired of waiting for an email reply from Symantec and last
night decided to call their paid tech support line and rattle some
cages. I spoke with "Dave," telling him that I didn't believe my issue was one
that should require a charge. He took my credit card number and promised to
warn me before it became a "paid" incident, so I could terminate the call.
Dave was very polite and knowledgeable, and we worked through removing
NAV2003, downloading and running "RNAV2003," which removes all traces of
Norton Antivirus, removing Live Update and Live Reg, cleaning the
registry of all references to Symantec, deleting all Symantec folders left behind,
and finally rebooting to a "clean," read "Norton-free" system. Well,
after installing NAV2004 to my clean system, NAV2004 still sends the
processor to 50% and refuses to start the GUI. Finally we used MSCONFIG to
prevent NAV2004 from loading on start-up, and then ran some specific
Norton commands to open parts of the user interface. This is when the problem
revealed itself: Norton AntiVirus 2004 (and all other 2004 versions of
downloadable Symantec software) are equipped with an Activation scheme to
prevent piracy. Users are supposed to have 14 days to use the software before
"activating" it. The problem is that my software thought the activation grace
period had expired, so NAV2004 refused to function. Symantec's activation
scheme so "cripples" the software that you can't even run Live Update, which
tech support (and Dave in particular) wanted me to do to see if there
were any updates to the software itself. Dave put me on hold several times
and went to consult with others, and each time he returned with something
to try. Unfortunately it was impossible to defeat the activation
"lock-down" so that I could enter an activation code. All the software will allow is
an uninstall. This ended up being an almost 2-hour call, and Dave
was just as frustrated and worn-out as I was. Finally Dave said that Symantec
tech support would have to call me back in 1-3 business days with a
solution. Well since my machine was in an unprotected and fairly unusable
state when we ended the call, I restored my Ghost image and promptly ran
through the "clean-up" procedure that I had just learned from Dave. I have
since downloaded and installed the trial for Computer Associates' eTrust
EZ Antivirus. This software has a much lighter footprint -- and has
no activation built in. I don't know when vendors will learn that
their attempts to prevent piracy only end up driving away legitimate
customers. Regards, Margaret "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and
downloaded it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to
remove NAV 2003, which I allowed, and then it installed NAV 2004 and asked
to reboot. Again I said yes. Well when the machine rebooted, CPU usage is
at a near constant 50%, and NAV is totally unresponsive. It won't load
the NAV user interface, so I can't tell what's going on. It appears that
"System" is using most of the processor, and the NAV configuration wizard is
loaded, but nothing is actually viewable on the screen. The machine
wouldn't even respond to a restart request. I had to do a hard reset.
Luckily I'd made a fresh Ghost image before upgrading to NAV 2004, so I restored my
Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then
installed NAV 2004. This time it never got to the point of asking to reboot. CPU
usage again went to 50%, with lots of NAV components loaded but not actually
running, and System using most of the processor. NAV is unresponsive and
won't load the user interface. The machine won't restart. Again I did a
hard reset and restored my Ghost image with NAV 2003. I've emailed
Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't
imagine everyone will have this problem with NAV 2004, but I thought I'd
send out this warning to at least make a Ghost image before installing
Norton's latest version. Regards, Margaret

[NormC]

Thanks for the heads-up. Now there are two 2004 apps I won't be
buying. <wry grin>

It appears that he never said you would be charged. Correct?

Margaret Wilson wrote: Note that I did not say the problem was "resolved," only revealed. :-) And I think it will be of particular interest to this group.... I got tired of waiting for an email reply from Symantec and last night decided to call their paid tech support line and rattle some cages. I spoke with "Dave," telling him that I didn't believe my issue was one that should require a charge. He took my credit card number and promised to warn me before it became a "paid" incident, so I could terminate the call. Dave was very polite and knowledgeable, and we worked through removing NAV2003, downloading and running "RNAV2003," which removes all traces of Norton Antivirus, removing Live Update and Live Reg, cleaning the registry of all references to Symantec, deleting all Symantec folders left behind, and finally rebooting to a "clean," read "Norton-free" system. Well, after installing NAV2004 to my clean system, NAV2004 still sends the processor to 50% and refuses to start the GUI. Finally we used MSCONFIG to prevent NAV2004 from loading on start-up, and then ran some specific Norton commands to open parts of the user interface. This is when the problem revealed itself: Norton AntiVirus 2004 (and all other 2004 versions of downloadable Symantec software) are equipped with an Activation scheme to prevent piracy. Users are supposed to have 14 days to use the software before "activating" it. The problem is that my software thought the activation grace period had expired, so NAV2004 refused to function. Symantec's activation scheme so "cripples" the software that you can't even run Live Update, which tech support (and Dave in particular) wanted me to do to see if there were any updates to the software itself. Dave put me on hold several times and went to consult with others, and each time he returned with something to try. Unfortunately it was impossible to defeat the activation "lock-down" so that I could enter an activation code. All the software will allow is an uninstall. This ended up being an almost 2-hour call, and Dave was just as frustrated and worn-out as I was. Finally Dave said that Symantec tech support would have to call me back in 1-3 business days with a solution. Well since my machine was in an unprotected and fairly unusable state when we ended the call, I restored my Ghost image and promptly ran through the "clean-up" procedure that I had just learned from Dave. I have since downloaded and installed the trial for Computer Associates' eTrust EZ Antivirus. This software has a much lighter footprint -- and has no activation built in. I don't know when vendors will learn that their attempts to prevent piracy only end up driving away legitimate customers. Regards, Margaret "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com...I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it.(I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV2003, which I allowed, and then it installed NAV 2004 and asked to reboot.Again I said yes. Well when the machine rebooted, CPU usage is at a nearconstant 50%, and NAV is totally unresponsive. It won't load the NAV userinterface, so I can't tell what's going on. It appears that "System" isusing most of the processor, and the NAV configuration wizard is loaded, butnothing is actually viewable on the screen. The machine wouldn't evenrespond to a restart request. I had to do a hard reset. Luckily I'd made afresh Ghost image before upgrading to NAV 2004, so I restored my Ghostimage, and my machine is again working fine.Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004.This time it never got to the point of asking to reboot. CPU usage againwent to 50%, with lots of NAV components loaded but not actually running,and System using most of the processor. NAV is unresponsive and won't loadthe user interface. The machine won't restart. Again I did a hard resetand restored my Ghost image with NAV 2003. I've emailed Norton's techsupport, which says to expect a 4-5 day wait for a response.BTW, my machine is plenty powerful with 1GB of RAM. I can't imagineeveryone will have this problem with NAV 2004, but I thought I'd send outthis warning to at least make a Ghost image before installing Norton'slatest version.Regards,Margaret

[Margaret Wilson]

I specifically asked Dave this question, and he replied that I would not be
charged. Incidentally I replied to the canned response I got from free tech
support saying I would not hear back for 4 or 5 business days. I simply
stated that I would be returning the product, because their antipiracy
measures had not only disabled the software I paid for, but my entire
machine. This resulted in a flurry of responses from free tech support
telling me I could call their paid support (for free) and get assistance. I
think I'll pass....

Regards,

Margaret

"NormC" <normc@socal.rr.com> wrote in message
news:3F4E3986.1050907@socal.rr.com... Thanks for the heads-up. Now there are two 2004 apps I won't be buying. <wry grin> It appears that he never said you would be charged. Correct?

[John Blaustein]

Margaret:

Thanks so much for your detailed report on your NAV issues. As a
SystemWorks 2003 user, including NAV 2003, I now know to stay put and not
upgrade to NSW (or NAV) 2004. It doesn't look like NAV 2004 does anything
substantial that 2003 doesn't already do. This will be the first year in a
long time I haven't upgraded to the latest NSW.

Speaking of upgrading, I'm still using Q2002 H&B and after reading
everything here, I'm inclined to keep it, at least until the first patch for
Q2004 is available.

Again, thank you...

--

John

[John Blaustein]

DJ:

Well, I suppose you are right. The next best thing, then, might be to wait
for Symantec to post the first patch for NAV'04 and do the same when NSW'04
comes out and then buy one or the other. Come to think of it, that may be
the best scenario for Quicken too.

--

John


"djebens" <djebens@earthlink.net> wrote in message
news:3F4E866F.3020703@earthlink.net... John Blaustein wrote:Margaret:Thanks so much for your detailed report on your NAV issues. As aSystemWorks 2003 user, including NAV 2003, I now know to stay put and notupgrade to NSW (or NAV) 2004. It doesn't look like NAV 2004 does
anythingsubstantial that 2003 doesn't already do. This will be the first year in
along time I haven't upgraded to the latest NSW. The problem w/not upgrading is that at some point you will not be able to download updates to NAV. Have an older computer w/SW 2000 but because it rarely goes online had not tried to update until early this year. Found out could not get (pay for) a renewal of NAV. dj

[John Blaustein]

Tom:

I've been a PowerDesk user for many years. It's the best Windows utility on
my computer -- a real "must have" piece of software. I will now consider
System Suite. I've always had the impression that Norton AntiVirus was the
best, buy maybe that's not the case.
--

John


"Call Me Tom" <tjrush@verizon.nogo.net> wrote in message
news:Brx3b.10885$v57.656@nwrdny02.gnilink.net... John Blaustein wrote: DJ: Well, I suppose you are right. The next best thing, then, might be to wait for Symantec to post the first patch for NAV'04 and do the same when NSW'04 comes out and then buy one or the other. Come to think of it, that may be the best scenario for Quicken too. -- John, an alternative to Norton System Suite is VCOM System Suite 5 at www.v-com.com I have not had any problems and this suite includes an anti-virus, system utilites, a firewall (powered by Sygate) and an
excellent file manager (Power Desk) that is far superior to Windows Explorer. I have nothing to do with VCOM other than being a satisfied customer. Tom

[Jim Turner]

On Thu, 28 Aug 2003 17:58:57 -0700, "John Blaustein"
<nomail@nomail.com> wrote:
Tom:I've been a PowerDesk user for many years. It's the best Windows utility onmy computer -- a real "must have" piece of software. I will now considerSystem Suite. I've always had the impression that Norton AntiVirus was thebest, buy maybe that's not the case.

Point of personal reference. A customer brought in a machine for
repair. Norton had the latest updates downloaded. A scan from
http://housecall..trendmicro.com and
http://www.pandasoftware.com/activescan turned up 3 virus that Norton
had missed (don't have the names here, but they were trojan dialers.
One kept reseting the home page to a Porn site, which is what caused
the customer to bring it in)

I have had better luck on the companies that are exclusively antivirus
and security companies like pandasoftware.com, trendmicro.com,
kapersky.com and grisoft.com . I think that Norton too often uses the
AV as a come on to buy other gadget, worthless software. In the last 6
years I have solved 100 times as many problems by removing Symantec
products as I have by using them. Luckily they haven't messed up Ghost
yet, and PCAnywhere is still somewhat useful, but the rest of their
magic bag of tricks normally ends up in the garbage here.

Jim

[John Blaustein]

Jim:

Could you recommend one specific program that you'd suggest as an
alternative to NAV and NSW? I use Norton Utilities' Disk Doctor, the
registry scanner and Speed Disk (disk defragmenter), but not much else in
NSW (other than NAV). With the new Symantec authorization scheme, I'm
inclined now to switch.

--

John


"Jim Turner" <itwiz@earthlink.net> wrote in message
news:e4bd3c0bf78531d1ca2b5755786ae5f7@news.teranews.com... On Thu, 28 Aug 2003 17:58:57 -0700, "John Blaustein" <nomail@nomail.com> wrote:Tom:I've been a PowerDesk user for many years. It's the best Windows utility
onmy computer -- a real "must have" piece of software. I will now considerSystem Suite. I've always had the impression that Norton AntiVirus was
thebest, buy maybe that's not the case. Point of personal reference. A customer brought in a machine for repair. Norton had the latest updates downloaded. A scan from http://housecall..trendmicro.com and http://www.pandasoftware.com/activescan turned up 3 virus that Norton had missed (don't have the names here, but they were trojan dialers. One kept reseting the home page to a Porn site, which is what caused the customer to bring it in) I have had better luck on the companies that are exclusively antivirus and security companies like pandasoftware.com, trendmicro.com, kapersky.com and grisoft.com . I think that Norton too often uses the AV as a come on to buy other gadget, worthless software. In the last 6 years I have solved 100 times as many problems by removing Symantec products as I have by using them. Luckily they haven't messed up Ghost yet, and PCAnywhere is still somewhat useful, but the rest of their magic bag of tricks normally ends up in the garbage here. Jim

[PaulAlex]

Those are basically the same utilities that I use, as well. I don't
bother using that Norton System Monitor tool -- whatever it's called.
It's that dashboard thingie that sits on your screen and consumes
resources.

I dumped Norton a while ago and switched to Ontrack (now V-Com) Disk
Utilities.

On Thu, 28 Aug 2003 19:30:23 -0700, "John Blaustein"
<nomail@nomail.com> wrote:
Jim:Could you recommend one specific program that you'd suggest as analternative to NAV and NSW? I use Norton Utilities' Disk Doctor, theregistry scanner and Speed Disk (disk defragmenter), but not much else inNSW (other than NAV). With the new Symantec authorization scheme, I'minclined now to switch.

[Barry]

If you want to wean yourself from Symantec products, check out DriveImage
from PowerQuest (www.powerquest.com), the makers of the highly regarded
PartitionMagic program. Works wonderfully, and has bailed me out of serious
jams several times in the last year.

Barry
---

"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:bihsvo01nli@enews2.newsguy.com... Dannie, Ghost is disk "imaging" software, which Symantec bought (from another company) some years ago. It allows you to make an exact copy of your hard drive for disaster recovery, or you can use it to clone one hard drive to another. We use the enterprise version at my office to "roll out" Windows PCs to users. This way everyone gets an identical configuration, and it takes just a few minutes to set up a new PC. Check it out at: http://www.symantec.com/sabu/ghost/ghost_personal/ Regards, Margaret "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com... I just purchased the upgrade to Norton AntiVirus 2004 and downloaded
it. (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV 2003, which I allowed, and then it installed NAV 2004 and asked to reboot. Again I said yes. Well when the machine rebooted, CPU usage is at a near constant 50%, and NAV is totally unresponsive. It won't load the NAV user interface, so I can't tell what's going on. It appears that "System"
is using most of the processor, and the NAV configuration wizard is
loaded, but nothing is actually viewable on the screen. The machine wouldn't even respond to a restart request. I had to do a hard reset. Luckily I'd made a fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost image, and my machine is again working fine. Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004. This time it never got to the point of asking to reboot. CPU usage again went to 50%, with lots of NAV components loaded but not actually running, and System using most of the processor. NAV is unresponsive and won't load the user interface. The machine won't restart. Again I did a hard reset and restored my Ghost image with NAV 2003. I've emailed Norton's tech support, which says to expect a 4-5 day wait for a response. BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine everyone will have this problem with NAV 2004, but I thought I'd send out this warning to at least make a Ghost image before installing Norton's latest version. Regards, Margaret Margaret, thanks for the info. It may be asking too much but being a novice my curiosity was aroused when you mentioned Ghost image. What is this
and do you have a site I might visit to learn about this backup.? TIA Dan

[John Blaustein]

Thanks, PaulAlex, Call Me Tom and Margaret!

I ran the online scans on both Panda and Trend Micro and neither found
anything that NAV had overlooked. Both Panda and PC-cillin look very good.

Does anyone know if either Panda or PC-cillin require product activation
like Symantec will now require?

Also, I could not find what they charge to renew virus protection after the
first year. Anyone know that?

--

John

[Dannie]

"John Blaustein" <nomail@nomail.com> wrote in message
news:u7ucnWEOG6FX59KiXTWJgA@lmi.net... Thanks, PaulAlex, Call Me Tom and Margaret! I ran the online scans on both Panda and Trend Micro and neither found anything that NAV had overlooked. Both Panda and PC-cillin look very
good. Does anyone know if either Panda or PC-cillin require product activation like Symantec will now require? Also, I could not find what they charge to renew virus protection after
the first year. Anyone know that? -- John
I just ran Panda this morning and it did not find anything that was missed
by NAV2002 (with update service). I am not aware that NAV is requiring
product activation ( I assume you mean like tt did, which they now have
dropped).

One thing I did notice and NAV took 8 minutes to do it's thing and Panda
took much longer although I admit they produced no statistics that I am
aware of. Also not sure if Panda does auto updating since I am on internet
16 hours a day (just leave computer on with cable isp).

I believe Panda costs 18.95 for 6 months but after that I do not remember
seeing any other figures. Believe I just paid Norton 10 for a year of
updates.

Dan

[Margaret Wilson]

Panda does not have any activation. They do give you an ID and password
which you enter into the "updates" configuration. I think Panda is $19.95
after the first year, which is $39.95.

Regards,

Margaret



"John Blaustein" <nomail@nomail.com> wrote in message
news:u7ucnWEOG6FX59KiXTWJgA@lmi.net... Thanks, PaulAlex, Call Me Tom and Margaret! I ran the online scans on both Panda and Trend Micro and neither found anything that NAV had overlooked. Both Panda and PC-cillin look very
good. Does anyone know if either Panda or PC-cillin require product activation like Symantec will now require? Also, I could not find what they charge to renew virus protection after
the first year. Anyone know that? -- John

[Dannie]

"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:biohfo0n2n@enews2.newsguy.com... "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:LHO3b.20828$yg.7953578@news4.srv.hcvlny.cv.net... I just ran Panda this morning and it did not find anything that was
missed by NAV2002 (with update service). I am not aware that NAV is requiring product activation ( I assume you mean like tt did, which they now have dropped). All *2004* versions of Symantec software has this new "activation" built
in. One thing I did notice and NAV took 8 minutes to do it's thing and Panda took much longer although I admit they produced no statistics that I am aware of. Also not sure if Panda does auto updating since I am on
internet 16 hours a day (just leave computer on with cable isp). Interesting. I found that Panda scanned my entire computer more quickly than NAV 2003 did. Panda auto updates its signatures *daily*. I believe Panda costs 18.95 for 6 months but after that I do not
remember seeing any other figures. Believe I just paid Norton 10 for a year of updates. Panda is $39.95 for the first year, $19.95 each year thereafter. Regards, Margaret
Always learning. What is this Symantec activation?
Dan

[John Blaustein]

Dan:

Here is what Symantec has to say about product activation:

http://www.symantec.com/nav/nav_9xnt/pa.html

--

John


"Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message
news:33R3b.22495$yg.8859998@news4.srv.hcvlny.cv.net... Always learning. What is this Symantec activation? Dan

[Dannie]

"John Blaustein" <nomail@nomail.com> wrote in message
news:haydnVz7_eDdedKiU-KYuA@lmi.net... Dan: Here is what Symantec has to say about product activation: http://www.symantec.com/nav/nav_9xnt/pa.html -- John "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:33R3b.22495$yg.8859998@news4.srv.hcvlny.cv.net... Always learning. What is this Symantec activation? Dan
John thanks for the information. Actually I am using 2 programs right now
that I downloaded for trial, then purchased after liking them (had 30 days)
.. That was on my old computer and I was sent a key (that's what I believe
they called it) that I entered. I kept this documentation and when I
purchased my existing pc with xp I contacted those web sites and I d/ld the
programs again and used the key numbers they had given me. No problems.

And I was of course I suppose a lucky one with tt d/ld and no activation
problem. Still got gorilla dilla in my pc .:-)

This is probably the way of the future and I think if one is honest about it
one can see the sharing of software . I know I know people who do it. Just
like d/l music etc..

Thanks again
dan

[Gary]

I just downloaded the trial version of NAV 2004 and had no problem
installing it and using it.

I then decided to purchase it. The online purchase went fine. As far as I
understand the online purchase process 'activated' my software
automatically. I also received an activation key.

I am sure every one of you had a piece of software that worked fine for
everyone else but you. To make a blanket statement that NAV2004 is a bad
piece of software is irresponsible.

Piracy of Symantec products is rampant. Every product in the Symantec line
can be gotten 'free' in many ways. I can't blame Symantec for trying to do
something about it.



"NormC" <normc@socal.rr.com> wrote in message
news:3F4E3986.1050907@socal.rr.com... Thanks for the heads-up. Now there are two 2004 apps I won't be buying. <wry grin> It appears that he never said you would be charged. Correct? Margaret Wilson wrote: Note that I did not say the problem was "resolved," only revealed. :-)
And I think it will be of particular interest to this group.... I got tired of waiting for an email reply from Symantec and last night decided to call their paid tech support line and rattle some cages. I
spoke with "Dave," telling him that I didn't believe my issue was one that
should require a charge. He took my credit card number and promised to warn me before it became a "paid" incident, so I could terminate the call. Dave
was very polite and knowledgeable, and we worked through removing NAV2003, downloading and running "RNAV2003," which removes all traces of Norton Antivirus, removing Live Update and Live Reg, cleaning the registry of
all references to Symantec, deleting all Symantec folders left behind, and finally rebooting to a "clean," read "Norton-free" system. Well, after installing NAV2004 to my clean system, NAV2004 still sends the processor
to 50% and refuses to start the GUI. Finally we used MSCONFIG to prevent NAV2004 from loading on start-up, and then ran some specific Norton
commands to open parts of the user interface. This is when the problem revealed itself: Norton AntiVirus 2004 (and all other 2004 versions of
downloadable Symantec software) are equipped with an Activation scheme to prevent
piracy. Users are supposed to have 14 days to use the software before
"activating" it. The problem is that my software thought the activation grace period
had expired, so NAV2004 refused to function. Symantec's activation scheme
so "cripples" the software that you can't even run Live Update, which tech support (and Dave in particular) wanted me to do to see if there were
any updates to the software itself. Dave put me on hold several times and
went to consult with others, and each time he returned with something to try. Unfortunately it was impossible to defeat the activation "lock-down" so
that I could enter an activation code. All the software will allow is an uninstall. This ended up being an almost 2-hour call, and Dave was just
as frustrated and worn-out as I was. Finally Dave said that Symantec tech support would have to call me back in 1-3 business days with a solution. Well since my machine was in an unprotected and fairly unusable state
when we ended the call, I restored my Ghost image and promptly ran through
the "clean-up" procedure that I had just learned from Dave. I have since downloaded and installed the trial for Computer Associates' eTrust EZ Antivirus. This software has a much lighter footprint -- and has no activation built in. I don't know when vendors will learn that their attempts to prevent piracy only end up driving away legitimate
customers. Regards, Margaret "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com...I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it.(I'm running Windows XP Pro SP1a, fresh install.) It asked to remove
NAV2003, which I allowed, and then it installed NAV 2004 and asked to
reboot.Again I said yes. Well when the machine rebooted, CPU usage is at a
nearconstant 50%, and NAV is totally unresponsive. It won't load the NAV
userinterface, so I can't tell what's going on. It appears that "System" isusing most of the processor, and the NAV configuration wizard is loaded, butnothing is actually viewable on the screen. The machine wouldn't evenrespond to a restart request. I had to do a hard reset. Luckily I'd
made afresh Ghost image before upgrading to NAV 2004, so I restored my Ghostimage, and my machine is again working fine.Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004.This time it never got to the point of asking to reboot. CPU usage
againwent to 50%, with lots of NAV components loaded but not actually
running,and System using most of the processor. NAV is unresponsive and won't loadthe user interface. The machine won't restart. Again I did a hard
resetand restored my Ghost image with NAV 2003. I've emailed Norton's techsupport, which says to expect a 4-5 day wait for a response.BTW, my machine is plenty powerful with 1GB of RAM. I can't imagineeveryone will have this problem with NAV 2004, but I thought I'd send
outthis warning to at least make a Ghost image before installing Norton'slatest version.Regards,Margaret

[NormC]

Gary wrote: I just downloaded the trial version of NAV 2004 and had no problem installing it and using it. I then decided to purchase it. The online purchase went fine. As far as I understand the online purchase process 'activated' my software automatically. I also received an activation key. I am sure every one of you had a piece of software that worked fine for everyone else but you. To make a blanket statement that NAV2004 is a bad piece of software is irresponsible.

Who did that? Please provide quote. If you are implying that I
am saying the software is bad because I'm not going to buy it.
you're wrong. I'm not going to buy it because of concern that it
won't run on my particular computer, which I built myself.

There is much more evidence to indicate that it won't then that
it will.
Piracy of Symantec products is rampant. Every product in the Symantec line can be gotten 'free' in many ways. I can't blame Symantec for trying to do something about it.

Piracy has been around for over 20 years. Every time the
publishers have come up with a protection method, a user comes up
with a way to get around it. We'll just have to wait and see.
"NormC" <normc@socal.rr.com> wrote in message news:3F4E3986.1050907@socal.rr.com...Thanks for the heads-up. Now there are two 2004 apps I won't bebuying. <wry grin>It appears that he never said you would be charged. Correct?Margaret Wilson wrote:Note that I did not say the problem was "resolved," only revealed. :-) AndI think it will be of particular interest to this group....I got tired of waiting for an email reply from Symantec and last nightdecided to call their paid tech support line and rattle some cages. I spokewith "Dave," telling him that I didn't believe my issue was one that shouldrequire a charge. He took my credit card number and promised to warn mebefore it became a "paid" incident, so I could terminate the call. Dave wasvery polite and knowledgeable, and we worked through removing NAV2003,downloading and running "RNAV2003," which removes all traces of NortonAntivirus, removing Live Update and Live Reg, cleaning the registry of allreferences to Symantec, deleting all Symantec folders left behind, andfinally rebooting to a "clean," read "Norton-free" system. Well, afterinstalling NAV2004 to my clean system, NAV2004 still sends the processor to50% and refuses to start the GUI. Finally we used MSCONFIG to preventNAV2004 from loading on start-up, and then ran some specific Norton commandsto open parts of the user interface. This is when the problem revealeditself: Norton AntiVirus 2004 (and all other 2004 versions of downloadableSymantec software) are equipped with an Activation scheme to prevent piracy.Users are supposed to have 14 days to use the software before "activating"it. The problem is that my software thought the activation grace period hadexpired, so NAV2004 refused to function. Symantec's activation scheme so"cripples" the software that you can't even run Live Update, which techsupport (and Dave in particular) wanted me to do to see if there were anyupdates to the software itself. Dave put me on hold several times and wentto consult with others, and each time he returned with something to try.Unfortunately it was impossible to defeat the activation "lock-down" so thatI could enter an activation code. All the software will allow is anuninstall. This ended up being an almost 2-hour call, and Dave was just asfrustrated and worn-out as I was. Finally Dave said that Symantec techsupport would have to call me back in 1-3 business days with a solution.Well since my machine was in an unprotected and fairly unusable state whenwe ended the call, I restored my Ghost image and promptly ran through the"clean-up" procedure that I had just learned from Dave. I have sincedownloaded and installed the trial for Computer Associates' eTrust EZAntivirus. This software has a much lighter footprint -- and has noactivation built in. I don't know when vendors will learn that theirattempts to prevent piracy only end up driving away legitimate customers.Regards,Margaret"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in messagenews:bigbbl01hqe@enews1.newsguy.com...>I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it.>(I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV>2003, which I allowed, and then it installed NAV 2004 and asked to reboot.>Again I said yes. Well when the machine rebooted, CPU usage is at a near>constant 50%, and NAV is totally unresponsive. It won't load the NAV user>interface, so I can't tell what's going on. It appears that "System" is>using most of the processor, and the NAV configuration wizard is loaded,but>nothing is actually viewable on the screen. The machine wouldn't even>respond to a restart request. I had to do a hard reset. Luckily I'd madea>fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost>image, and my machine is again working fine.>>Next I uninstalled NAV 2003 manually, rebooted and then installed NAV2004.>This time it never got to the point of asking to reboot. CPU usage again>went to 50%, with lots of NAV components loaded but not actually running,>and System using most of the processor. NAV is unresponsive and won'tload>the user interface. The machine won't restart. Again I did a hard reset>and restored my Ghost image with NAV 2003. I've emailed Norton's tech>support, which says to expect a 4-5 day wait for a response.>>BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine>everyone will have this problem with NAV 2004, but I thought I'd send out>this warning to at least make a Ghost image before installing Norton's>latest version.>>Regards,>>Margaret>>

[Gary]

Look at the title of this post (Beware Norton Antivirus 2004). Not exactly
a ringing endorsement.

My response was intended for the original poster of this thread, Margaret is
her name I think. Her ravings and rantings certainly constitute a 'blanket
statement' to me. So she had trouble, big deal. If I had a dollar for
every piece of software that I had problems getting to work I could have
retired by now. Now if everybody had the same problem then that would
certainly constitute a 'bad piece of software'.

As far as piracy being around for 20 years that is true. But with the
advent of the Internet and broadband it is so much easier to obtain illegal
software today it isn't funny. Piracy 20 years ago (even 5 years ago) was
'borrowing' your friend's copy to install on your machine. I already
noticed that QW2004 Premiere Home and Business is already available. Too
bad Intuit's activation process was flawed.




"NormC" <normc@socal.rr.com> wrote in message
news:3F5108BA.6030508@socal.rr.com... Gary wrote: I just downloaded the trial version of NAV 2004 and had no problem installing it and using it. I then decided to purchase it. The online purchase went fine. As far
as I understand the online purchase process 'activated' my software automatically. I also received an activation key. I am sure every one of you had a piece of software that worked fine for everyone else but you. To make a blanket statement that NAV2004 is a
bad piece of software is irresponsible. Who did that? Please provide quote. If you are implying that I am saying the software is bad because I'm not going to buy it. you're wrong. I'm not going to buy it because of concern that it won't run on my particular computer, which I built myself. There is much more evidence to indicate that it won't then that it will. Piracy of Symantec products is rampant. Every product in the Symantec
line can be gotten 'free' in many ways. I can't blame Symantec for trying to
do something about it. Piracy has been around for over 20 years. Every time the publishers have come up with a protection method, a user comes up with a way to get around it. We'll just have to wait and see. "NormC" <normc@socal.rr.com> wrote in message news:3F4E3986.1050907@socal.rr.com...Thanks for the heads-up. Now there are two 2004 apps I won't bebuying. <wry grin>It appears that he never said you would be charged. Correct?Margaret Wilson wrote:>Note that I did not say the problem was "resolved," only revealed. :-) And>I think it will be of particular interest to this group....>>I got tired of waiting for an email reply from Symantec and last night>decided to call their paid tech support line and rattle some cages. I spoke>with "Dave," telling him that I didn't believe my issue was one that should>require a charge. He took my credit card number and promised to warn
me>before it became a "paid" incident, so I could terminate the call.
Dave was>very polite and knowledgeable, and we worked through removing NAV2003,>downloading and running "RNAV2003," which removes all traces of Norton>Antivirus, removing Live Update and Live Reg, cleaning the registry of all>references to Symantec, deleting all Symantec folders left behind, and>finally rebooting to a "clean," read "Norton-free" system. Well, after>installing NAV2004 to my clean system, NAV2004 still sends the
processor to>50% and refuses to start the GUI. Finally we used MSCONFIG to prevent>NAV2004 from loading on start-up, and then ran some specific Norton commands>to open parts of the user interface. This is when the problem revealed>itself: Norton AntiVirus 2004 (and all other 2004 versions of downloadable>Symantec software) are equipped with an Activation scheme to prevent piracy.>Users are supposed to have 14 days to use the software before "activating">it. The problem is that my software thought the activation grace
period had>expired, so NAV2004 refused to function. Symantec's activation scheme so>"cripples" the software that you can't even run Live Update, which tech>support (and Dave in particular) wanted me to do to see if there were any>updates to the software itself. Dave put me on hold several times and went>to consult with others, and each time he returned with something to
try.>Unfortunately it was impossible to defeat the activation "lock-down" so that>I could enter an activation code. All the software will allow is an>uninstall. This ended up being an almost 2-hour call, and Dave was
just as>frustrated and worn-out as I was. Finally Dave said that Symantec tech>support would have to call me back in 1-3 business days with a
solution.>>Well since my machine was in an unprotected and fairly unusable state when>we ended the call, I restored my Ghost image and promptly ran through the>"clean-up" procedure that I had just learned from Dave. I have since>downloaded and installed the trial for Computer Associates' eTrust EZ>Antivirus. This software has a much lighter footprint -- and has no>activation built in. I don't know when vendors will learn that their>attempts to prevent piracy only end up driving away legitimate customers.>Regards,>>Margaret>>"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message>news:bigbbl01hqe@enews1.newsguy.com...>>>>I just purchased the upgrade to Norton AntiVirus 2004 and downloaded
it.>>(I'm running Windows XP Pro SP1a, fresh install.) It asked to remove> NAV>>2003, which I allowed, and then it installed NAV 2004 and asked to> reboot.>>Again I said yes. Well when the machine rebooted, CPU usage is at a> near>>constant 50%, and NAV is totally unresponsive. It won't load the NAV> user>>interface, so I can't tell what's going on. It appears that "System"
is>>using most of the processor, and the NAV configuration wizard is
loaded,>>but>>>>nothing is actually viewable on the screen. The machine wouldn't even>>respond to a restart request. I had to do a hard reset. Luckily I'd> made>a>>>>fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost>>image, and my machine is again working fine.>>>>Next I uninstalled NAV 2003 manually, rebooted and then installed NAV>>2004.>>>>This time it never got to the point of asking to reboot. CPU usage> again>>went to 50%, with lots of NAV components loaded but not actually> running,>>and System using most of the processor. NAV is unresponsive and won't>>load>>>>the user interface. The machine won't restart. Again I did a hard> reset>>and restored my Ghost image with NAV 2003. I've emailed Norton's tech>>support, which says to expect a 4-5 day wait for a response.>>>>BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine>>everyone will have this problem with NAV 2004, but I thought I'd send> out>>this warning to at least make a Ghost image before installing Norton's>>latest version.>>>>Regards,>>>>Margaret>>>>>>>

[Rick Hess]

"Gary" <gary@owf.usNOSPAM> wrote in message
news:CI84b.34757$yg.15379238@news4.srv.hcvlny.cv.net...
Now if everybody had the same problem then that would certainly constitute a 'bad piece of software'.

Even though this is OT, I just can't let that comment go.

I've used Norton since its inception. Was very happy and impressed with it
until 2002. And 2003 was the last straw for me. Look at their site. Maybe
not "everybody" had a problem upgrading, but many, many people DID. I was
one. The installation was nothing short of miserable. After researching my
troubles in their website and talking with technical support, I found out
that a huge number of people had the same problems. There are at least
three utilities that they had to write and provide for download just to do
what their install and uninstall routines were too poorly written to do --
completely remove the previous version. Look at the windows NGs. Most feel
it's bad software.

And since your own definition of "bad software" is "if everybody had the
same problem", then you are almost calling it bad yourself.
--


Rick Hess
New Orleans

[Margaret Wilson]

Did it ever occur to you that perhaps they've fixed the problem since I
called tech support? And you say that as far as you know this online
purchase "activated" your software, well just wait your 14 days and see what
happens. I received an activation key too. Unfortunately the software
doesn't prompt for it and wouldn't even let the tech support guy break in to
enter it.

Margaret

"Gary" <gary@owf.usNOSPAM> wrote in message
news:Lh74b.33567$yg.14797462@news4.srv.hcvlny.cv.net... I just downloaded the trial version of NAV 2004 and had no problem installing it and using it. I then decided to purchase it. The online purchase went fine. As far as
I understand the online purchase process 'activated' my software automatically. I also received an activation key. I am sure every one of you had a piece of software that worked fine for everyone else but you. To make a blanket statement that NAV2004 is a bad piece of software is irresponsible. Piracy of Symantec products is rampant. Every product in the Symantec
line can be gotten 'free' in many ways. I can't blame Symantec for trying to
do something about it. "NormC" <normc@socal.rr.com> wrote in message news:3F4E3986.1050907@socal.rr.com... Thanks for the heads-up. Now there are two 2004 apps I won't be buying. <wry grin> It appears that he never said you would be charged. Correct? Margaret Wilson wrote: Note that I did not say the problem was "resolved," only revealed.
:-) And I think it will be of particular interest to this group.... I got tired of waiting for an email reply from Symantec and last night decided to call their paid tech support line and rattle some cages. I spoke with "Dave," telling him that I didn't believe my issue was one that should require a charge. He took my credit card number and promised to warn
me before it became a "paid" incident, so I could terminate the call.
Dave was very polite and knowledgeable, and we worked through removing NAV2003, downloading and running "RNAV2003," which removes all traces of Norton Antivirus, removing Live Update and Live Reg, cleaning the registry of all references to Symantec, deleting all Symantec folders left behind, and finally rebooting to a "clean," read "Norton-free" system. Well,
after installing NAV2004 to my clean system, NAV2004 still sends the
processor to 50% and refuses to start the GUI. Finally we used MSCONFIG to prevent NAV2004 from loading on start-up, and then ran some specific Norton commands to open parts of the user interface. This is when the problem
revealed itself: Norton AntiVirus 2004 (and all other 2004 versions of downloadable Symantec software) are equipped with an Activation scheme to prevent piracy. Users are supposed to have 14 days to use the software before "activating" it. The problem is that my software thought the activation grace
period had expired, so NAV2004 refused to function. Symantec's activation scheme so "cripples" the software that you can't even run Live Update, which
tech support (and Dave in particular) wanted me to do to see if there were any updates to the software itself. Dave put me on hold several times and went to consult with others, and each time he returned with something to
try. Unfortunately it was impossible to defeat the activation "lock-down"
so that I could enter an activation code. All the software will allow is an uninstall. This ended up being an almost 2-hour call, and Dave was
just as frustrated and worn-out as I was. Finally Dave said that Symantec
tech support would have to call me back in 1-3 business days with a
solution. Well since my machine was in an unprotected and fairly unusable state when we ended the call, I restored my Ghost image and promptly ran through the "clean-up" procedure that I had just learned from Dave. I have since downloaded and installed the trial for Computer Associates' eTrust EZ Antivirus. This software has a much lighter footprint -- and has no activation built in. I don't know when vendors will learn that their attempts to prevent piracy only end up driving away legitimate customers. Regards, Margaret "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com...>I just purchased the upgrade to Norton AntiVirus 2004 and downloaded
it.>(I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV>2003, which I allowed, and then it installed NAV 2004 and asked to reboot.>Again I said yes. Well when the machine rebooted, CPU usage is at a near>constant 50%, and NAV is totally unresponsive. It won't load the NAV user>interface, so I can't tell what's going on. It appears that "System"
is>using most of the processor, and the NAV configuration wizard is
loaded, but>nothing is actually viewable on the screen. The machine wouldn't even>respond to a restart request. I had to do a hard reset. Luckily I'd made a>fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost>image, and my machine is again working fine.>>Next I uninstalled NAV 2003 manually, rebooted and then installed NAV 2004.>This time it never got to the point of asking to reboot. CPU usage again>went to 50%, with lots of NAV components loaded but not actually running,>and System using most of the processor. NAV is unresponsive and won't load>the user interface. The machine won't restart. Again I did a hard reset>and restored my Ghost image with NAV 2003. I've emailed Norton's tech>support, which says to expect a 4-5 day wait for a response.>>BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine>everyone will have this problem with NAV 2004, but I thought I'd send out>this warning to at least make a Ghost image before installing Norton's>latest version.>>Regards,>>Margaret>>

[Margaret Wilson]

"Gary" <gary@owf.usNOSPAM> wrote in message
news:CI84b.34757$yg.15379238@news4.srv.hcvlny.cv.net... Look at the title of this post (Beware Norton Antivirus 2004). Not
exactly a ringing endorsement.

Gary, I warned readers of this newsgroup about my experience with this
program. That's certainly within my right to do, and some have even thanked
me for the warning. Something tells me that if you'd experienced the
problem that I did, you wouldn't be so boorish now.
My response was intended for the original poster of this thread, Margaret
is her name I think. Her ravings and rantings certainly constitute a
'blanket statement' to me. So she had trouble, big deal. If I had a dollar for every piece of software that I had problems getting to work I could have retired by now. Now if everybody had the same problem then that would certainly constitute a 'bad piece of software'.

I detailed my experience with the software. If that constitues "ravings and
rantings," you don't know the meaning of those words. If you'd actually
read my posts, you'd see that the activation portion of the software was
broken, and even tech support couldn't figure out how to fix it. *That's* a
big deal. Just because YOU didn't have problems doesn't mean that others
haven't or won't.

Go back under your rock.

Margaret

[Gary]

"Just because YOU are having problems doesn't mean that others haven't or
won't"

Works both ways doesn't it my dear?

And besides posting your Symantec bashing in the Quicken group (OT btw) how
many other groups did you see fit to post in?

Let's see.... How many millions of NAV users are out there? Margaret and a
couple of others are having troubles. Millions are not. YEP... must be bad
software.

Maybe you are NOT the IT professional you claim to be.

Thread closed. Have a nice day.


"Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message
news:birlo502cg@enews3.newsguy.com... "Gary" <gary@owf.usNOSPAM> wrote in message news:CI84b.34757$yg.15379238@news4.srv.hcvlny.cv.net... Look at the title of this post (Beware Norton Antivirus 2004). Not exactly a ringing endorsement. Gary, I warned readers of this newsgroup about my experience with this program. That's certainly within my right to do, and some have even
thanked me for the warning. Something tells me that if you'd experienced the problem that I did, you wouldn't be so boorish now. My response was intended for the original poster of this thread,
Margaret is her name I think. Her ravings and rantings certainly constitute a 'blanket statement' to me. So she had trouble, big deal. If I had a dollar for every piece of software that I had problems getting to work I could have retired by now. Now if everybody had the same problem then that would certainly constitute a 'bad piece of software'. I detailed my experience with the software. If that constitues "ravings
and rantings," you don't know the meaning of those words. If you'd actually read my posts, you'd see that the activation portion of the software was broken, and even tech support couldn't figure out how to fix it. *That's*
a big deal. Just because YOU didn't have problems doesn't mean that others haven't or won't. Go back under your rock. Margaret

[Lawrence Glasser]

Gary wrote: "Just because YOU are having problems doesn't mean that others haven't or won't" Works both ways doesn't it my dear? And besides posting your Symantec bashing in the Quicken group (OT btw) how many other groups did you see fit to post in? Let's see.... How many millions of NAV users are out there? Margaret and a couple of others are having troubles. Millions are not. YEP... must be bad software. Maybe you are NOT the IT professional you claim to be. Thread closed. Have a nice day.

Nope. Thread NOT closed.

It's just a bit too soon to tell HOW MANY users are/aren't
having problems with NAV 2004, as it was just released.

Larry

[Mariner]

Yikes, give the guy a break already. You Quicken users are quite defensive
much in the same way Mac-ites are. I'm going back to hand balancing my
checkbook with those archaic little record books and I'll downgrade my box
to simple DOS just to play Asteroids. See you on the other side.

[NormC]

I'm new here.

I thank you for the all the information you provide and for the
time it takes to do so.


Margaret Wilson wrote: "Gary" <gary@owf.usNOSPAM> wrote in message news:CI84b.34757$yg.15379238@news4.srv.hcvlny.cv.net...Look at the title of this post (Beware Norton Antivirus 2004). Not exactlya ringing endorsement. Gary, I warned readers of this newsgroup about my experience with this program. That's certainly within my right to do, and some have even thanked me for the warning. Something tells me that if you'd experienced the problem that I did, you wouldn't be so boorish now.My response was intended for the original poster of this thread, Margaret isher name I think. Her ravings and rantings certainly constitute a 'blanketstatement' to me. So she had trouble, big deal. If I had a dollar forevery piece of software that I had problems getting to work I could haveretired by now. Now if everybody had the same problem then that wouldcertainly constitute a 'bad piece of software'. I detailed my experience with the software. If that constitues "ravings and rantings," you don't know the meaning of those words. If you'd actually read my posts, you'd see that the activation portion of the software was broken, and even tech support couldn't figure out how to fix it. *That's* a big deal. Just because YOU didn't have problems doesn't mean that others haven't or won't. Go back under your rock. Margaret

[mfa]

I used Ghost for a few years, but have made the switch to Acronis True
Image 6.0. In my opinion, it is MUCH easier to use. It makes its own
bootable CD or you can run it from within Windows. I think it is on
sale now for $30. I bought it as a competitive upgrade to Ghost for
only $10 a few months ago.

Margaret Wilson wrote: Dannie, Ghost is disk "imaging" software, which Symantec bought (from another company) some years ago. It allows you to make an exact copy of your hard drive for disaster recovery, or you can use it to clone one hard drive to another. We use the enterprise version at my office to "roll out" Windows PCs to users. This way everyone gets an identical configuration, and it takes just a few minutes to set up a new PC. Check it out at: http://www.symantec.com/sabu/ghost/ghost_personal/ Regards, Margaret "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net...
Margaret, thanks for the info. It may be asking too much but being a novice my curiosity was aroused when you mentioned Ghost image. What is this and do you have a site I might visit to learn about this backup.? TIA Dan

[Margaret Wilson]

Hmm, so no one's allowed to post about a bad experience with a program just
because others *might* not? When you have a bad experience with a retailer,
you don't tell your friends, right? Because after all, most people wouldn't
have that same problem. And how do you know that *millions* are not having
problems? Seems to me you're full of your own self-importance, and rather
nasty too.

And if this thread is so off topic, why are you posting in it?

You have the nice day.

Margaret

"Gary" <gary@owf.usNOSPAM> wrote in message
news:qhq4b.61307$yg.20942815@news4.srv.hcvlny.cv.net... "Just because YOU are having problems doesn't mean that others haven't or won't" Works both ways doesn't it my dear? And besides posting your Symantec bashing in the Quicken group (OT btw)
how many other groups did you see fit to post in? Let's see.... How many millions of NAV users are out there? Margaret and
a couple of others are having troubles. Millions are not. YEP... must be
bad software. Maybe you are NOT the IT professional you claim to be. Thread closed. Have a nice day. "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:birlo502cg@enews3.newsguy.com... "Gary" <gary@owf.usNOSPAM> wrote in message news:CI84b.34757$yg.15379238@news4.srv.hcvlny.cv.net... Look at the title of this post (Beware Norton Antivirus 2004). Not exactly a ringing endorsement. Gary, I warned readers of this newsgroup about my experience with this program. That's certainly within my right to do, and some have even thanked me for the warning. Something tells me that if you'd experienced the problem that I did, you wouldn't be so boorish now. My response was intended for the original poster of this thread, Margaret is her name I think. Her ravings and rantings certainly constitute a 'blanket statement' to me. So she had trouble, big deal. If I had a dollar
for every piece of software that I had problems getting to work I could
have retired by now. Now if everybody had the same problem then that would certainly constitute a 'bad piece of software'. I detailed my experience with the software. If that constitues "ravings and rantings," you don't know the meaning of those words. If you'd actually read my posts, you'd see that the activation portion of the software was broken, and even tech support couldn't figure out how to fix it.
*That's* a big deal. Just because YOU didn't have problems doesn't mean that
others haven't or won't. Go back under your rock. Margaret

[Margaret Wilson]

Duh... It just occurred to me. This Gary guy probably works for Symantec!
Maybe he even wrote the malfunctioning activation code! ;-)

Margaret

"Gary" <gary@owf.usNOSPAM> wrote in message
news:qhq4b.61307$yg.20942815@news4.srv.hcvlny.cv.net... "Just because YOU are having problems doesn't mean that others haven't or won't" Works both ways doesn't it my dear? And besides posting your Symantec bashing in the Quicken group (OT btw)
how many other groups did you see fit to post in? Let's see.... How many millions of NAV users are out there? Margaret and
a couple of others are having troubles. Millions are not. YEP... must be
bad software. Maybe you are NOT the IT professional you claim to be. Thread closed. Have a nice day. "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:birlo502cg@enews3.newsguy.com... "Gary" <gary@owf.usNOSPAM> wrote in message news:CI84b.34757$yg.15379238@news4.srv.hcvlny.cv.net... Look at the title of this post (Beware Norton Antivirus 2004). Not exactly a ringing endorsement. Gary, I warned readers of this newsgroup about my experience with this program. That's certainly within my right to do, and some have even thanked me for the warning. Something tells me that if you'd experienced the problem that I did, you wouldn't be so boorish now. My response was intended for the original poster of this thread, Margaret is her name I think. Her ravings and rantings certainly constitute a 'blanket statement' to me. So she had trouble, big deal. If I had a dollar
for every piece of software that I had problems getting to work I could
have retired by now. Now if everybody had the same problem then that would certainly constitute a 'bad piece of software'. I detailed my experience with the software. If that constitues "ravings and rantings," you don't know the meaning of those words. If you'd actually read my posts, you'd see that the activation portion of the software was broken, and even tech support couldn't figure out how to fix it.
*That's* a big deal. Just because YOU didn't have problems doesn't mean that
others haven't or won't. Go back under your rock. Margaret

[Margaret Wilson]

Hmm, never heard of this one before. I'll have to check it out. Thanks!

Regards,

Margaret

"mfa" <mfa_box@bellsouth_nospam_.net> wrote in message
news:SKt4b.1583$mG4.1311@bignews5.bellsouth.net... I used Ghost for a few years, but have made the switch to Acronis True Image 6.0. In my opinion, it is MUCH easier to use. It makes its own bootable CD or you can run it from within Windows. I think it is on sale now for $30. I bought it as a competitive upgrade to Ghost for only $10 a few months ago. Margaret Wilson wrote: Dannie, Ghost is disk "imaging" software, which Symantec bought (from another company) some years ago. It allows you to make an exact copy of your
hard drive for disaster recovery, or you can use it to clone one hard drive
to another. We use the enterprise version at my office to "roll out"
Windows PCs to users. This way everyone gets an identical configuration, and it takes just a few minutes to set up a new PC. Check it out at: http://www.symantec.com/sabu/ghost/ghost_personal/ Regards, Margaret "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... Margaret, thanks for the info. It may be asking too much but being a novice my curiosity was aroused when you mentioned Ghost image. What is this
and do you have a site I might visit to learn about this backup.? TIA Dan

[John Pollard]

Margaret Wilson wrote: And if this thread is so off topic, why are you posting in it?

Give 'em hell Margaret. I was wondering why the poster bothered
at all. Keep up the good work.

--
John Pollard
j underscore pollard at mindspring dot com
Please reply to newsgroup

[Margaret Wilson]

Barry,

We originally used Drive Imge before switching to Ghost, which, at the time,
had more features. But now I've been looking at Drive Image 7 and Acronis
True Image, which was recommended by someone else on this newsgroup. One
feature that I really like about Ghost is the Ghost Explorer program. It
lets you open an image (even if it's in chunks) and actually drag files out
of the image. I see that both Drive Image and True Image allow you to
restore files and folders, but I'm wondering if it's as simple as Ghost
Explorer. I've used it to restore individual files and folders, but it's
also really nice to be able to "look inside" a previous image (I keep
several) and see what applications were installed, etc.

Regards,

Margaret

"Barry" <nospam123@nospam.com> wrote in message
news:binhns$krs$1@ngspool-d02.news.aol.com... If you want to wean yourself from Symantec products, check out DriveImage from PowerQuest (www.powerquest.com), the makers of the highly regarded PartitionMagic program. Works wonderfully, and has bailed me out of
serious jams several times in the last year. Barry --- "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bihsvo01nli@enews2.newsguy.com... Dannie, Ghost is disk "imaging" software, which Symantec bought (from another company) some years ago. It allows you to make an exact copy of your
hard drive for disaster recovery, or you can use it to clone one hard drive
to another. We use the enterprise version at my office to "roll out"
Windows PCs to users. This way everyone gets an identical configuration, and it takes just a few minutes to set up a new PC. Check it out at: http://www.symantec.com/sabu/ghost/ghost_personal/ Regards, Margaret "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bigbbl01hqe@enews1.newsguy.com... > I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it. > (I'm running Windows XP Pro SP1a, fresh install.) It asked to
remove NAV > 2003, which I allowed, and then it installed NAV 2004 and asked to reboot. > Again I said yes. Well when the machine rebooted, CPU usage is at a near > constant 50%, and NAV is totally unresponsive. It won't load the
NAV user > interface, so I can't tell what's going on. It appears that
"System" is > using most of the processor, and the NAV configuration wizard is loaded, but > nothing is actually viewable on the screen. The machine wouldn't
even > respond to a restart request. I had to do a hard reset. Luckily
I'd made a > fresh Ghost image before upgrading to NAV 2004, so I restored my
Ghost > image, and my machine is again working fine. > > Next I uninstalled NAV 2003 manually, rebooted and then installed
NAV 2004. > This time it never got to the point of asking to reboot. CPU usage again > went to 50%, with lots of NAV components loaded but not actually running, > and System using most of the processor. NAV is unresponsive and
won't load > the user interface. The machine won't restart. Again I did a hard reset > and restored my Ghost image with NAV 2003. I've emailed Norton's
tech > support, which says to expect a 4-5 day wait for a response. > > BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine > everyone will have this problem with NAV 2004, but I thought I'd
send out > this warning to at least make a Ghost image before installing
Norton's > latest version. > > Regards, > > Margaret > > Margaret, thanks for the info. It may be asking too much but being a novice my curiosity was aroused when you mentioned Ghost image. What is this and do you have a site I might visit to learn about this backup.? TIA Dan

[mfa]

See this article...

http://www.pcmag.com/article2/0,4149,1094490,00.asp

Margaret Wilson wrote:
Hmm, never heard of this one before. I'll have to check it out. Thanks! Regards, Margaret "mfa" <mfa_box@bellsouth_nospam_.net> wrote in message news:SKt4b.1583$mG4.1311@bignews5.bellsouth.net... I used Ghost for a few years, but have made the switch to Acronis True Image 6.0. In my opinion, it is MUCH easier to use. It makes its own bootable CD or you can run it from within Windows. I think it is on sale now for $30. I bought it as a competitive upgrade to Ghost for only $10 a few months ago. Margaret Wilson wrote: Dannie, Ghost is disk "imaging" software, which Symantec bought (from another company) some years ago. It allows you to make an exact copy of your hard drive for disaster recovery, or you can use it to clone one hard drive to another. We use the enterprise version at my office to "roll out" Windows PCs to users. This way everyone gets an identical configuration, and it takes just a few minutes to set up a new PC. Check it out at: http://www.symantec.com/sabu/ghost/ghost_personal/ Regards, Margaret "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... Margaret, thanks for the info. It may be asking too much but being a novice> my curiosity was aroused when you mentioned Ghost image. What is this and do> you have a site I might visit to learn about this backup.?> TIA> Dan>>

[mfa]

Yes, with True Image you can explore an image file. In fact, you use
Windows Explorer to do so. True Image mounts the image file as the
drive letter of your choice and it appears in Explorer as if it was an
additional hard drive.

Margaret Wilson wrote:
Barry, We originally used Drive Imge before switching to Ghost, which, at the time, had more features. But now I've been looking at Drive Image 7 and Acronis True Image, which was recommended by someone else on this newsgroup. One feature that I really like about Ghost is the Ghost Explorer program. It lets you open an image (even if it's in chunks) and actually drag files out of the image. I see that both Drive Image and True Image allow you to restore files and folders, but I'm wondering if it's as simple as Ghost Explorer. I've used it to restore individual files and folders, but it's also really nice to be able to "look inside" a previous image (I keep several) and see what applications were installed, etc. Regards, Margaret "Barry" <nospam123@nospam.com> wrote in message news:binhns$krs$1@ngspool-d02.news.aol.com... If you want to wean yourself from Symantec products, check out DriveImage from PowerQuest (www.powerquest.com), the makers of the highly regarded PartitionMagic program. Works wonderfully, and has bailed me out of serious jams several times in the last year. Barry --- "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bihsvo01nli@enews2.newsguy.com... Dannie, Ghost is disk "imaging" software, which Symantec bought (from another company) some years ago. It allows you to make an exact copy of your hard drive for disaster recovery, or you can use it to clone one hard drive to another. We use the enterprise version at my office to "roll out" Windows PCs to users. This way everyone gets an identical configuration, and it takes just a few minutes to set up a new PC. Check it out at: http://www.symantec.com/sabu/ghost/ghost_personal/ Regards, Margaret "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... > > "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message > news:bigbbl01hqe@enews1.newsguy.com... > > I just purchased the upgrade to Norton AntiVirus 2004 and downloaded it. > > (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove NAV > > 2003, which I allowed, and then it installed NAV 2004 and asked to reboot. > > Again I said yes. Well when the machine rebooted, CPU usage is at a near > > constant 50%, and NAV is totally unresponsive. It won't load the NAV user > > interface, so I can't tell what's going on. It appears that "System" is > > using most of the processor, and the NAV configuration wizard is loaded, > but > > nothing is actually viewable on the screen. The machine wouldn't even > > respond to a restart request. I had to do a hard reset. Luckily I'd made > a > > fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost > > image, and my machine is again working fine. > > > > Next I uninstalled NAV 2003 manually, rebooted and then installed NAV > 2004. > > This time it never got to the point of asking to reboot. CPU usage again > > went to 50%, with lots of NAV components loaded but not actually running, > > and System using most of the processor. NAV is unresponsive and won't > load > > the user interface. The machine won't restart. Again I did a hard reset > > and restored my Ghost image with NAV 2003. I've emailed Norton's tech > > support, which says to expect a 4-5 day wait for a response. > > > > BTW, my machine is plenty powerful with 1GB of RAM. I can't imagine > > everyone will have this problem with NAV 2004, but I thought I'd send out > > this warning to at least make a Ghost image before installing Norton's > > latest version. > > > > Regards, > > > > Margaret > > > > > Margaret, thanks for the info. It may be asking too much but being a novice > my curiosity was aroused when you mentioned Ghost image. What is this and do > you have a site I might visit to learn about this backup.? > TIA > Dan > >

[Margaret Wilson]

Hmmm, True Image sounds better and better. :-)

Regards,

Margaret

"mfa" <mfa_box@bellsouth_nospam_.net> wrote in message
news:17w4b.2615$L6.2359@bignews6.bellsouth.net... Yes, with True Image you can explore an image file. In fact, you use Windows Explorer to do so. True Image mounts the image file as the drive letter of your choice and it appears in Explorer as if it was an additional hard drive. Margaret Wilson wrote: Barry, We originally used Drive Imge before switching to Ghost, which, at the
time, had more features. But now I've been looking at Drive Image 7 and
Acronis True Image, which was recommended by someone else on this newsgroup.
One feature that I really like about Ghost is the Ghost Explorer program.
It lets you open an image (even if it's in chunks) and actually drag files
out of the image. I see that both Drive Image and True Image allow you to restore files and folders, but I'm wondering if it's as simple as Ghost Explorer. I've used it to restore individual files and folders, but
it's also really nice to be able to "look inside" a previous image (I keep several) and see what applications were installed, etc. Regards, Margaret "Barry" <nospam123@nospam.com> wrote in message news:binhns$krs$1@ngspool-d02.news.aol.com... If you want to wean yourself from Symantec products, check out
DriveImage from PowerQuest (www.powerquest.com), the makers of the highly regarded PartitionMagic program. Works wonderfully, and has bailed me out of serious jams several times in the last year. Barry --- "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message news:bihsvo01nli@enews2.newsguy.com... > Dannie, > > Ghost is disk "imaging" software, which Symantec bought (from another > company) some years ago. It allows you to make an exact copy of your hard > drive for disaster recovery, or you can use it to clone one hard
drive to > another. We use the enterprise version at my office to "roll out" Windows > PCs to users. This way everyone gets an identical configuration, and
it > takes just a few minutes to set up a new PC. Check it out at: > http://www.symantec.com/sabu/ghost/ghost_personal/ > > Regards, > > Margaret > > "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message > news:MNT2b.5745$bu.3488510@news4.srv.hcvlny.cv.net... > > > > "Margaret Wilson" <twokatmew@nospam.msn.com> wrote in message > > news:bigbbl01hqe@enews1.newsguy.com... > > > I just purchased the upgrade to Norton AntiVirus 2004 and
downloaded it. > > > (I'm running Windows XP Pro SP1a, fresh install.) It asked to remove > NAV > > > 2003, which I allowed, and then it installed NAV 2004 and asked
to > reboot. > > > Again I said yes. Well when the machine rebooted, CPU usage is
at a > near > > > constant 50%, and NAV is totally unresponsive. It won't load the NAV > user > > > interface, so I can't tell what's going on. It appears that "System" is > > > using most of the processor, and the NAV configuration wizard is loaded, > > but > > > nothing is actually viewable on the screen. The machine wouldn't even > > > respond to a restart request. I had to do a hard reset. Luckily I'd > made > > a > > > fresh Ghost image before upgrading to NAV 2004, so I restored my Ghost > > > image, and my machine is again working fine. > > > > > > Next I uninstalled NAV 2003 manually, rebooted and then installed NAV > > 2004. > > > This time it never got to the point of asking to reboot. CPU
usage > again > > > went to 50%, with lots of NAV components loaded but not actually > running, > > > and System using most of the processor. NAV is unresponsive and won't > > load > > > the user interface. The machine won't restart. Again I did a
hard > reset > > > and restored my Ghost image with NAV 2003. I've emailed Norton's tech > > > support, which says to expect a 4-5 day wait for a response. > > > > > > BTW, my machine is plenty powerful with 1GB of RAM. I can't
imagine > > > everyone will have this problem with NAV 2004, but I thought I'd send >