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C. Ferrario
06-07-2004, 10:40 PM
Hello everybody!
A client has a brand new printer hp4200, installed on an old w98 machine.
Sometimes, by starting the pc, the printer prints a string of strange
characters (hearts, etc.)
any idea what could it be?
thank you very much,
Cristina

Ben Myers
06-08-2004, 05:07 AM
Cristina,

The odd characters are most often symptomatic of a faulty parallel port
connection. Try a different cable. Make sure the cable is tight. Configure
the parallel port as ECP in the computer's BIOS setup.

Of course, if the 4200 is on a JetDirect Ethernet card, forget what I've just
stated... Ben Myers

On Tue, 8 Jun 2004 08:40:12 +0200, "C. Ferrario" <cferrario@despammed.com>
wrote:
Hello everybody!A client has a brand new printer hp4200, installed on an old w98 machine.Sometimes, by starting the pc, the printer prints a string of strangecharacters (hearts, etc.)any idea what could it be?thank you very much,Cristina

Bob Headrick
06-08-2004, 08:42 PM
"C. Ferrario" <cferrario@despammed.com> wrote in message
news:2il5alFom5a4U1@uni-berlin.de... Hello everybody! A client has a brand new printer hp4200, installed on an old w98 machine. Sometimes, by starting the pc, the printer prints a string of strange characters (hearts, etc.) any idea what could it be? thank you very much,

This is typically due to a quirk in Win 98 looking for a tape drive on the
parallel port at startup. See the following:
http://support.microsoft.com/default.aspx?scid=kb;en-us;157145&Product=w98

Regards,
Bob Headrick, MS MVP Printing/Imaging
(Not speaking for my employer HP)


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