laserjet 2100tn "device communication error"

[andy]

Hi there,

We have a laserjet 2100tn with an ip address of 10.0.0.150, wrong ip
address. We need to change it to 192.168.95.201, jetadmin software sees it
via the mac address but reports a "device communication error" and won't
accept the ip address changes.

Any ideas?

thanks,

andy

[David Efflandt]

On Thu, 5 Aug 2004 14:46:57 +0100, andy <andy@ajchard.co.uk> wrote: Hi there, We have a laserjet 2100tn with an ip address of 10.0.0.150, wrong ip address. We need to change it to 192.168.95.201, jetadmin software sees it via the mac address but reports a "device communication error" and won't accept the ip address changes. Any ideas?

Maybe your JetDirect card died (ours did on our 2200dtn), which is
apparently a common problem. Although, in our case the config printed
from the printer thought there was no longer such a device installed (so
it had no IP).

If you try configuring a local PC for an IP in that range (like 10.0.0.1)
can you access the printer web config at http://10.0.0.150/

--
David Efflandt - All spam ignored http://www.de-srv.com/