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View Full Version : how do i find out what model HP Pavillion I have?


Support
06-25-2003, 09:57 PM
I am rebuilding a HP Pavillion 6500 series for a mate but dont know what
drivers to use for the motherboard. How do I find out what model computer I
actually have. My friend does not have the original disks or manuals other
than the printer drivers and the scanner drivers. I have got to the point
where the machine will boot but there are problems with the board sound.

I have been to the HP site and tried their suggestions but to no avail.

Thanks in advance

Fred Roberts

PS: Where is the FAQ for this Newsgroup Held

Temor
06-27-2003, 02:20 AM
Look for the product number on a sticker on the back of the PC, e.g. D5869A
etc. then go search hp.com with that prod. #



"Support" <support@keechcastings.com.au> wrote in message
news:3efa8b93$0$59950$c30e37c6@lon-reader.news.telstra.net... I am rebuilding a HP Pavillion 6500 series for a mate but dont know what drivers to use for the motherboard. How do I find out what model computer
I actually have. My friend does not have the original disks or manuals
other than the printer drivers and the scanner drivers. I have got to the point where the machine will boot but there are problems with the board sound. I have been to the HP site and tried their suggestions but to no avail. Thanks in advance Fred Roberts PS: Where is the FAQ for this Newsgroup Held

spot
06-27-2003, 08:45 AM
"Support" <support@keechcastings.com.au> wrote in message
news:3efa8b93$0$59950$c30e37c6@lon-reader.news.telstra.net... I am rebuilding a HP Pavillion 6500 series for a mate but dont know what drivers to use for the motherboard. How do I find out what model computer
I actually have. My friend does not have the original disks or manuals
other than the printer drivers and the scanner drivers. I have got to the point where the machine will boot but there are problems with the board sound. I have been to the HP site and tried their suggestions but to no avail. Thanks in advance Fred Roberts PS: Where is the FAQ for this Newsgroup Held

Use the dos debug utility to examine the bios. If you have windows
installed, debug can be run from start>run or a dos window, or run it from a
startup floppy. If you're unfamiliar with debug, a simple script to get
started might go like this:

debug
df000:0

The 0's are zeros. Thereafter, keep entering d until the info you're looking
for comes up. Q quits debug. Each bios is different, but on an 8480z for
example the following debug command will bring up the bios version, bios
maker, hardware and software boms, model, serial, product, and support id
numbers, as well as the board maker and board name.

df000:4552 45ff


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