Office d145 Scanning Problem?

[Charlie Chapman]

I seem to have developed a problem with Scanning to a document with my d145. When I
insert a document to scan, the HP Director comes up and I choose "Scan Document". A box
comes up saying "preparing to scan" and then an error dialog box comes up for HP Image
Viewer, saying "sorry, an unknown error has occurred". The operation then terminates. I
can insert the document and choose "scan picture" and it works fine to scan to a jpg or
other picture format. But the scan as a document produces an error.

Anyone have experience with this and can suggest a solution?
Thanks
Charlie
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Charliec
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