Tring to do system recovery on 6630

[bxkid71]

Hello,
Trying to do a system recovery on hp 6630 but it gets locked up when I
hit start recovery. Went to hp site and followed there directions to
format an alternate way but does not work for me. Thanks in advance
for any help.

Larry K

[terry_b17]

Larry,
have you disconnected your scanner,printer and any other accessories
you added to your pavilion ? are you booting with the cd after shut
down or restarting? i have seen several posts that state any add on
cards or accessories can stop your recovery .
hope this helps,
terry