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View Full Version : PSC 1210 All--In-One - 2 Thumbs-down. Installation software from Hell!


Shelly F
04-04-2004, 08:11 PM
I tried my best to install the 1210 on a new HP 3000+ computer. No go,
including the uninstaller and the new 127mb driver! And, including 11
typewritten what to do sheets from HP techs.
Client returned printer to Best Buy. They tried, no go. They replaced
1210, no go. They replaced the HP3000+, all is well. Client got a new
1210 and a new computer, lost all of the personal programs and data.




On Wed, 10 Mar 2004 03:09:23 GMT, Herbert West
<reanimator@miskatonic.edu> wrote:
<rant>I will NEVER AGAIN purchase an All-In-One unit. Nor will I againpurchase an HP printer or scanner. (Granted, when you buy low-endstuff, you get waht you pay for, but I thought I could trust oldHP...)First, the HP engineers must be on cheap drugs nowadays...I thought the the description on the box was an exagerration, but itdoes requre 350 MEGABYTES of disk space to install and operate. 350MB for a printer and scanner driver and a couple of imaging managementprograms is far too much. Actually, it probably doesn't need all 350MB of files. Looking in its directory, I see a subdirectory with over200 MB worth of *.msi (installation?) files with filenames that looklike all the different HP printer model numbers. I think I'll trydeleting all msi files except 1210.msi...The scanner driver and control software never worked properly from thestart. The scanner driver refuses to run on anythng but the factorydefault settings, even when I manage to make the "HP Director" finallyshow itself. No matter how many Scanner Profiles I save, when I loada profile, it works for 1 or 2 scans and the scanner starts ignoringthe profile and uses the factory defaults. I'm not going to keepresetting the brightness and colour each time I scan something,especially when I have to do it 20-50 scans in a row!The control software that comes with it is so flakey it makes me wantto throw the thing out my 10th floor window after this, the 3rd andfinal day of attempting to make the software work. The store won'ttake it back as I've opened the ink packs, so I'm SOL. I can use itto print, but it's just too much hassle to scan with.When the ink runs out, this puppy is going straight into the dumpster,if it doesn't end up there before. $104.50 into the trash.And with tiny 17ml carts that are probably only half-full "starter"carts, that will be soon!I thought if I bought an all-in-one I might save a little money. AllI really did was prove the old saying "Penny wise, Pound foolish."Never again an "economy" model, even one made by a supposedlyreputable mfr. like HP. I've had better luck with no-brand Chinesestuff. Tomorrow, I replace the scanner-half of my 1210 with a CanonLIDE 50 which I know works well and is compact and user-friendly.</rant>

Anti-Spam: Change shellyfnospam to shellyf to respond. Thanx, y'all have a nice day!
Retired to Cyberspace from Green Valley, AZ.


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