We have a 7310 all-in-one on our network (all XP, btw).

All features work fine from the connected pcs (fax/copy) except in one
case... scanning from one particular pc starts up fine, then
fails...(communication starts out fine, then we get to the point 'place xxx
on scanner glass, press start button or click on 'start'.. etc).. that is
where it then errors out. Even with firewall off, etc...)

I understand thru hp it may be a driver issue...

This one pc stands out - it is using scanner driver version 4.7 - the ones
that work are using 2.2.01. Both used the same install disk...

Where can I find this driver to test it out? If not on the net, where can I
find it on the pc's that work???

Thank you!

--
B'rgds,

Vinnie

We had very similar problems with the 7310 All-in-One.
What fixed all of our problems was the latest Install CD available for a small
fee from HP:
https://warp2.external.hp.com/Drive...2&lang=en&cc=us

When we inserted this latest CD on our Windows XP (Home) system that gave various
error messages when we invoked the HP Director to scan, it (the logic on that CD)
first uninstalled our current support for the 7310,and then it installed the
version on the CD. The lagest CD is labeled 4.7.0 dated 8/2006.
This hae 4.7 drivers but it has other needed 7310 software. If your Install
CD is not labeled 4.7.0 get and use that CD as noted above.

Skip

On Wed, 11 Oct 2006 08:03:16 -0400, "Uncle Vinnie" <vinrin57@optonline.not.net> wrote:

-|We have a 7310 all-in-one on our network (all XP, btw).
-|
-|All features work fine from the connected pcs (fax/copy) except in one
-|case... scanning from one particular pc starts up fine, then
-|fails...(communication starts out fine, then we get to the point 'place xxx
-|on scanner glass, press start button or click on 'start'.. etc).. that is
-|where it then errors out. Even with firewall off, etc...)
-|
-|I understand thru hp it may be a driver issue...
-|
-|This one pc stands out - it is using scanner driver version 4.7 - the ones
-|that work are using 2.2.01. Both used the same install disk...
-|
-|Where can I find this driver to test it out? If not on the net, where can I
-|find it on the pc's that work???
-|
-|Thank you!

Thanks Skip! I have a cd, 4.7.0 - not sure how to check out the date.. will
check in that direction and get back to you!

--
B'rgds,

Vinnie
"Herman D. Knoble" <SkipKnobleLESS@SPAMpsu.DOT.edu> wrote in message
news:1mppi2d1sn91nuubjpd05rr6msbcffgnu4@4ax.com...