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diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?
  #1
Old 10-01-2006, 11:44 AM
FredBear
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Default diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?

I am having a known problem in an unknown area (or visa versa) : My Windows
2000 1.6 GHz AMD K6 Compaq machine is continuously rebooting. The new
problem appears to be that it doesn't revolve in a continuous loop, the
machine works for anything from a few seconds to a few minutes before
automatically rebooting. I haven't found any reference to this on line

And it DOES connect to the Internet. I did manage to download multi_av and
run Trend and Kaspersky. They both found nothing, both in normal and safe
modes.

All of this points to a hardware failure somewhere? I was a bit scared to
think about that as I wouldn't know how to isolate it. But I was suspicious
as there is never an error message, just a simple shut down and restart.

Does the OS generate a log anywhere which might enlighten me or has anyone
come across this problem before and can say what hardware problem it might
be please? Someone has just given me a RC-1 of Vista and I was wondering
whether I should install it on this blazingly fast machine? (or is it only
blazingly fast because I have only got 2000 installed on it?) But I am now
having second thoughts anyway if there might be a hardware problem.


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diagnosis of continuous rebooting when it isnt a virus onPresario 5108US?
  #2
Old 10-01-2006, 12:12 PM
Jeremy Boden
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Default diagnosis of continuous rebooting when it isnt a virus onPresario 5108US?

On Sun, 2006-10-01 at 15:44 -0400, news.rcn.com wrote:
Quote:
I am having a known problem in an unknown area (or visa versa) : My Windows 2000 1.6 GHz AMD K6 Compaq machine is continuously rebooting. The new problem appears to be that it doesn't revolve in a continuous loop, the machine works for anything from a few seconds to a few minutes before automatically rebooting. I haven't found any reference to this on line And it DOES connect to the Internet. I did manage to download multi_av and run Trend and Kaspersky. They both found nothing, both in normal and safe modes. All of this points to a hardware failure somewhere? I was a bit scared to think about that as I wouldn't know how to isolate it. But I was suspicious as there is never an error message, just a simple shut down and restart. Does the OS generate a log anywhere which might enlighten me or has anyone come across this problem before and can say what hardware problem it might be please? Someone has just given me a RC-1 of Vista and I was wondering whether I should install it on this blazingly fast machine? (or is it only blazingly fast because I have only got 2000 installed on it?) But I am now having second thoughts anyway if there might be a hardware problem.

Boot from one the "Live" Linux distros such as Ubuntu.
These versions run from the CD and do not write to your disk.
Wait a few minutes.

If it reboots - hardware (e.g. power supply)
If it doesn't - software (Replace your Windows with a better OS).

--
Jeremy Boden


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diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?
  #3
Old 10-01-2006, 02:08 PM
Ben Myers
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Default diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?

Before doing anything else, consider running extensive hardware diagnostics on
the motherboard, CPU, memory, and hard drive. MEMTEST-86 is the best (and
free) memory tester. Download the diagnostic software for your hard drive from
the drive manufacturer. Also, with the possibility that the problem may be
heat-related, open up the chassis, see if the fans are spinning properly, clean
out all dust and dirt with a can of compressed air.

If the system still reboots itself after all this, the next step would be to
reformat the hard drive and reload the operating system from scratch, provided
you have backups of all the important data and can reload all your programs
again.

Until the computer is 100% right, don't mess with beta software, which is where
Vista is at right now. Vista is also MUCH more bloated than the Windows 2000
you are running now. I predict that Vista will be nicknamed "The Hardware
Sales Act of 2007", following in the glorious footsteps of Windows 95 and
Windows XP... Ben Myers

On Sun, 1 Oct 2006 15:44:21 -0400, "news.rcn.com" <news.rnc.com> wrote:
Quote:
I am having a known problem in an unknown area (or visa versa) : My Windows2000 1.6 GHz AMD K6 Compaq machine is continuously rebooting. The newproblem appears to be that it doesn't revolve in a continuous loop, themachine works for anything from a few seconds to a few minutes beforeautomatically rebooting. I haven't found any reference to this on lineAnd it DOES connect to the Internet. I did manage to download multi_av andrun Trend and Kaspersky. They both found nothing, both in normal and safemodes.All of this points to a hardware failure somewhere? I was a bit scared tothink about that as I wouldn't know how to isolate it. But I was suspiciousas there is never an error message, just a simple shut down and restart.Does the OS generate a log anywhere which might enlighten me or has anyonecome across this problem before and can say what hardware problem it mightbe please? Someone has just given me a RC-1 of Vista and I was wonderingwhether I should install it on this blazingly fast machine? (or is it onlyblazingly fast because I have only got 2000 installed on it?) But I am nowhaving second thoughts anyway if there might be a hardware problem.

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diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?
  #4
Old 10-01-2006, 03:02 PM
Charles Howse
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Default diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?

Previously Jeremy Boden <jeremy@jboden.demon.co.uk> wrote:
Quote:
On Sun, 2006-10-01 at 15:44 -0400, news.rcn.com wrote:
Quote:
I am having a known problem in an unknown area (or visa versa) : My Windows 2000 1.6 GHz AMD K6 Compaq machine is continuously rebooting. The new problem appears to be that it doesn't revolve in a continuous loop, the machine works for anything from a few seconds to a few minutes before automatically rebooting. I haven't found any reference to this on line And it DOES connect to the Internet. I did manage to download multi_av and run Trend and Kaspersky. They both found nothing, both in normal and safe modes. All of this points to a hardware failure somewhere? I was a bit scared to think about that as I wouldn't know how to isolate it. But I was suspicious as there is never an error message, just a simple shut down and restart. Does the OS generate a log anywhere which might enlighten me or has anyone come across this problem before and can say what hardware problem it might be please? Someone has just given me a RC-1 of Vista and I was wondering whether I should install it on this blazingly fast machine? (or is it only blazingly fast because I have only got 2000 installed on it?) But I am now having second thoughts anyway if there might be a hardware problem.
Boot from one the "Live" Linux distros such as Ubuntu. These versions run from the CD and do not write to your disk. Wait a few minutes.
If it reboots - hardware (e.g. power supply) If it doesn't - software (Replace your Windows with a better OS).


You can do something even simpler before: During bootup go into the
BIOS screen. If it reboots from there after some, it is some
electronic issue,not software or firmware. Primary candidates are
overheating (CPU, chipset) and the PSU (it can do a reset). Less
likely candidate is a defective reset or power-switch.

If it does not reboot, then do the test Jeremy advised. The
BIOS setup may not consume enough CPU power if it is overheating
or the PSU has a load issue.

Arno


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diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?
  #5
Old 10-01-2006, 08:08 PM
FredBear
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Default diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?

Well whatever it is, it isn't strenuous enough to make it reboot from the
log-in screen so I doubt it would be replicated by booting either into the
BIOS or from my Knoppix disc, - though I will try it.

I cant reinstall all the software principally because I havent got a Windows
2000 install disc for the Compaq or a retail one with which I could use an
extracted genuine key. The most I can do is a SFC with a generic
slipstreamed SP4 Windows 2000 install disc which someone made for me though
without a product key, - just for SFCing.

I suspect you are right about Vista, - computer sales have been laggging a
bit over the last year or so and I suspect they (eveyone in sight) all want
to sell more hardware and then the new software to go with it to end up with
exactly the same result as everyone seems to enjoy at the moment.

The memtest thing seems the best option: I hadnt realised it would diagnose
quite as much as apparently it does!


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diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?
  #6
Old 10-02-2006, 04:52 AM
LJ
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Default diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?


"news.rcn.com" <news.rnc.com> wrote in message
news:V5KdnYT6LOL-Db3YnZ2dnUVZ_ridnZ2d@rcn.net...
Quote:
Well whatever it is, it isn't strenuous enough to make it reboot from the log-in screen so I doubt it would be replicated by booting either into the BIOS or from my Knoppix disc, - though I will try it. I cant reinstall all the software principally because I havent got a Windows 2000 install disc for the Compaq or a retail one with which I could use an extracted genuine key. The most I can do is a SFC with a generic slipstreamed SP4 Windows 2000 install disc which someone made for me though without a product key, - just for SFCing. I suspect you are right about Vista, - computer sales have been laggging a bit over the last year or so and I suspect they (eveyone in sight) all want to sell more hardware and then the new software to go with it to end up with exactly the same result as everyone seems to enjoy at the moment. The memtest thing seems the best option: I hadnt realised it would diagnose quite as much as apparently it does!


A valid COA will work with any win2k disk. If you've lost the COA itself,
then there are several programs which will read it off the hard drive
for you. This is one such.
http://www.magicaljellybean.com/

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diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?
  #7
Old 10-02-2006, 07:42 AM
Charles Howse
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Default diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?

Previously news.rcn.com <news.rnc.com> wrote:
Quote:
Well whatever it is, it isn't strenuous enough to make it reboot from the log-in screen so I doubt it would be replicated by booting either into the BIOS or from my Knoppix disc, - though I will try it.


Right. The log-in screen would also do. I think you can skip the BIOS
and Knoppix-Test for now. But you should do the memtest.

I would say this is a load/heat issue then. This makes the PSU the
primary suspect. Also because PSUs are usually the component with the
worst engineering in a PC. Seconday suspects are the CPU cooler,
the chipset (cooler) and the voltage regulators on the mainboard.
Might also be exploded capacitors, since a failed filter capacitor
increases the load on the voltage regulators...
Quote:
I cant reinstall all the software principally because I havent got a Windows 2000 install disc for the Compaq or a retail one with which I could use an extracted genuine key. The most I can do is a SFC with a generic slipstreamed SP4 Windows 2000 install disc which someone made for me though without a product key, - just for SFCing.
I suspect you are right about Vista, - computer sales have been laggging a bit over the last year or so and I suspect they (eveyone in sight) all want to sell more hardware and then the new software to go with it to end up with exactly the same result as everyone seems to enjoy at the moment.


Minus a lot of cash on the user's side.
Quote:
The memtest thing seems the best option: I hadnt realised it would diagnose quite as much as apparently it does!


It is a surptisingly powerful tool. And it will also find some
CPU and mainboard issues, since they can generate memory errors.

Arno

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diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?
  #8
Old 10-02-2006, 08:46 AM
Nicholas D Richards
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Posts: 2
Default diagnosis of continuous rebooting when it isnt a virus on Presario 5108US?

In article <ope0i2h22g8j66qgbsek42pm8i6vq75emn@4ax.com>, Ben Myers
<ben_myers_spam_me_not@charter.net> writes
Quote:
Before doing anything else, consider running extensive hardware diagnostics onthe motherboard, CPU, memory, and hard drive. MEMTEST-86 is the best (andfree) memory tester. Download the diagnostic software for your hard drive fromthe drive manufacturer. Also, with the possibility that the problem may beheat-related, open up the chassis, see if the fans are spinning properly, cleanout all dust and dirt with a can of compressed air.If the system still reboots itself after all this, the next step would be toreformat the hard drive and reload the operating system from scratch, providedyou have backups of all the important data and can reload all your programsagain.


Additionally check that there is not a sticking reset or power button.
Quote:
Until the computer is 100% right, don't mess with beta software, which is whereVista is at right now. Vista is also MUCH more bloated than the Windows 2000you are running now. I predict that Vista will be nicknamed "The HardwareSales Act of 2007", following in the glorious footsteps of Windows 95 andWindows XP... Ben MyersOn Sun, 1 Oct 2006 15:44:21 -0400, "news.rcn.com" <news.rnc.com> wrote:
Quote:
I am having a known problem in an unknown area (or visa versa) : My Windows2000 1.6 GHz AMD K6 Compaq machine is continuously rebooting. The newproblem appears to be that it doesn't revolve in a continuous loop, themachine works for anything from a few seconds to a few minutes beforeautomatically rebooting. I haven't found any reference to this on lineAnd it DOES connect to the Internet. I did manage to download multi_av andrun Trend and Kaspersky. They both found nothing, both in normal and safemodes.All of this points to a hardware failure somewhere? I was a bit scared tothink about that as I wouldn't know how to isolate it. But I was suspiciousas there is never an error message, just a simple shut down and restart.Does the OS generate a log anywhere which might enlighten me or has anyonecome across this problem before and can say what hardware problem it mightbe please? Someone has just given me a RC-1 of Vista and I was wonderingwhether I should install it on this blazingly fast machine? (or is it onlyblazingly fast because I have only got 2000 installed on it?) But I am nowhaving second thoughts anyway if there might be a hardware problem.


--
Nicholas David Richards -

"Oł sont les neiges d'antan?"
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